8AM - 6:30PM
5184 Caldwell Mill Rd Suite 204, Hoover
Shipping Centers
“This UPS store is great! I had to go in for fingerprinting and not only was the staff super kind and positive, the person who helped me was an absolute expert with the fingerprinting machine. Each step was perfect and we did not have to do any repeat images. If you ever have to do this for a job, etc, definitely schedule your appointment there. The store was also spotless!”
“I had the best experience with this UPS Store location I have ever had....and I have had a lot. I went in 10 mins to close and I was helped by Faith. She was prompt, kind, professional and had excellent customer service skills. The vibe in the store was peaceful and it was all around a wonderful experience. Good job, Faith! I appreciate your smile and warmth.”
“During my visit on 12/6/24, I walked in pretty late (30 minutes till closing) to start a return. However, the employees were super friendly and had awesome customer service! The guy at the desk assisted me in everything I needed, and I was out of the store within 2 minutes. Will definitely be coming back soon!”
“Best customer service you’ll find in their industry! They’re very kind and patient especially when I don’t even know how to explain what I need. Shipping is kind of stressful to me because it’s mostly a foreign language. They make it so simple to accomplish what I need. The store is very clean. Never had any issues with my packages reaching their destination. This is my one stop shop for all of my shipping needs.”