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“Excellent customer service! Scott Pylant is a Team Leader and does an excellent job providing his customers with employee’s who are knowledgeable and eager to help!
Keep up the good work!”
“⭐️⭐️⭐️⭐️⭐️
Highly recommend this UPS Store location!
The UPS Store #3677
429 Green Springs Hwy Ste 161
Birmingham, AL 35209
We visited this location on June 2, 2026, and everyone there was so kind, helpful, and professional.
A kind lady helped me with copies I needed made, and she was patient and professional. Two other ladies helped me with a shipping question, and they were also very kind, helpful, and professional.
John was especially helpful. I had a large package, a folding bed, that needed to go back out to our minivan. I was going to carry it myself, but John kindly offered to carry it for me and put it into our vehicle. That helped a great deal because I also had other things with me that would have been hard to carry all at once.
Someone there, either John or one of the kind young ladies, also gave me the phone number for Amazon Customer Service so I could ask about a prepaid return mailing label. That was very helpful.
Another thing we really appreciate is that they keep the line moving. Even when there is a long line, they handle it in a friendly and courteous way, and there is not much waiting time. It is not the typical standing in line, waiting and waiting, that can happen at some places of business. They are fast and efficient, yet still courteous, kind, and down-home friendly.
The parking at this location is also easy, and the store itself is comfortable. They even have a little sitting area where you can take a few moments to gather your thoughts or organize what you came in for.
Everyone we dealt with was kind, professional, helpful, fast, and efficient. We truly appreciate this UPS Store location and highly recommend it.
God bless!
Mark and Tim Elders”
“Best UPS in town. Everyone is incredibly helpful and efficient. Always a positive experience. It’s the Chick Fil A of UPS’s. Dallas has gone out of his way to help me make the best choices for shipping larger packages. Great staff. They make it easy for the customers.”
“The manager Kalyn was amazing today. She was able to help me with a more difficult print job, and she did it so fast! Would definitely recommend anyone come get their prints made here. The picture quality is fantastic as well!”
“New management has done a great job cleaning up the store and being well staffed. Everyone there is very helpful and courteous. It’s a drastic improvement over how it used to be. I take all my company shipments to them now.”
“Great customer service! Today they were extremely helpful in sending my equipment to an employee with ease and the most cost efficient way. Hats off to this store's team!”
“Angelica and another attendant were SUPER patient with me when I had to use my cellphone to find the qr code for several Amazon returns. They were both so gracious and kind to not fuss at me or make me feel stupid, ( which I already did.) I use this store regularly and find everyone pleasant even though they are often swamped! Service moves fast and efficiently.”
“The representative at the UPS store was so efficient and helpful. My package was mailed and he was helpful to determine the best option for long distance mailing.”
“Quick and efficient for my 6 boxes to different locations. No issues upon delivery and they even closed all the boxes and didn’t make me buy tape. Love it!”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
“I had a bib problem about returning an item. I went there and they took care of everything, the way they solved the problem was awesome, very good price and very nice people working there.”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
“I walked in needing a quick print of party invitations. Although the design was a bit shaky on finesse, the finished product was glossy and perfect for my needs. I also picked up some clearance priced paper goods. I was out the door in under 20 minutes. 10/10, no notes, thanks fam.”
“This is my go to for Amazon returns and most every one that works here is nice . I've had time or two where they don't talk or don't really seem like they're on this planet.
But most times all good.”
7:30AM - 6PM
130 Inverness Plaza, Birmingham
Shipping Centers
“The owner Scott has always been so helpful to me, and Marissa. I receive a high volume of mail and packages and they are very patient considering! I don't think anyone there has ever been rude to me, and I've been with them for years now, so that's a pretty good track record! ?”
“My visit to the store was great. I felt welcomed, valued and appreciated as a customer. I also felt that the associate that helped me wanted me to get the best shipping value and all of that makes me want to return. The store was extremely tidy. Totally great experience and I can't think of any negative feedback about my experience. I will be back and will recommend this location to my friends and family.”
“I helped my son mail packages for items he sold on Vinted. We tried the self-serve area, but the barcode from the sale didn't work so we got in line. The employee helped us take care of it smoothly and quickly. Would recommend.”
12AM - 11:55PM
418 W Valley Ave, Birmingham
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“Greg at UPS was absolutely outstanding to work with. I had several important print projects with specific formatting and quality needs, and he went above and beyond to make sure everything turned out exactly right. He was patient, knowledgeable, detail-oriented, and incredibly helpful throughout the entire process.
What stood out most was how much care he put into the final product. He took the time to walk through options, make adjustments, and ensure the prints looked polished and professional. His customer service made a huge difference and took so much stress out of the process.
I’m very grateful for Greg’s help and for the excellent service from this UPS location. The quality, professionalism, and attention to detail were amazing. I would highly recommend Greg and this UPS store for any printing needs.”