“This store is the best! The Manager Walt helped me return a pair of shoes that were faulty, and the two ladies up front Kendall and Triana were the best customer service experience I've ever had, I will be coming back thank you Dick's ❤️”
“I liked that they have more to choose from than the champs in Ms where I’m from . I love new balances so I got the classic 574 black and gray. And my bf also got a pair of airmax 90s. Every time we shop at a shoe location where we are from, we always have to get them to order for us but here we picked up same day .”
“Great customer service and great selection of new summer gear! Helpful associates assisted me on finding exactly what I was looking for and also suggested other options as well. I'll be back!”
“Found an item online I needed. BREE was an amazing floor associate. She walked me over to the area and located the item for me. She was great and this is the type of service the world is missing. She was pleasant and helpful. Promote her, Academy!!!”
“Demetria was very friendly and funny she is a great manager she should own her own shoe store some day beautiful inside and out I love the customer service I love my shoes”
“Michael at the Brocks Gap location helped me choose the perfect fit, perfect running shoe for my feet needs. I appreciated the expertise and one on one attention.”