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“I always have a great experience when I come to Costco! The service is consistent as each staff member exhibits terrific customer service and friendliness. Additionally, the food court is always the best way to end our shopping trip.”
“The pharmacists and pharmacy staff here are by far the most helpful, friendly, and in general pleasant to do business with. They are always smiling while doing their job. I don’t mean to beat a dead horse, but I must say that the staff here just gives off positive vibe and make going to the pharmacy as pleasant as it can possibly be. Thanks for all your assistance and courteousness.”
“The Manager Carl was helpful. He was polite. He showed me how to use the self checkout. He suggested I get an upgrade on my membership because I spend so much money here & get a discount. I'm definitely coming back to this location”
“Love this Costco! (And just Costco in general). It’s in a good location right of the interstate and near lots of other stores/restaurants in case you have other errands to run or just want to make a day trip out of it.
It is often very crowded but that is normal, especially with the location. If the crowds bother you definitely go during the day on a week day, avoid times around holidays and you should be good.”
“In my opinion, Costco is far superior to Sam's club. Their stock is great and so is their food for great prices! $1.50 for a hotdog combo meal is my usual go-to. Great quality and taste! The service is great no matter if you choose self checkout or at the counter. They also have good selections on the side for self service toppings such as onions, relish, mustard, and ketchup. They have a whole area dedicated to eating so you can eat your food there and not just have to take it to-go. The space is also large enough that you can have your full carts next to you as you eat before you go home! I think during COVID, you had to take your food to go as a precaution but I don't remember.”
“I went to the cafe for a hot dog. Not only was the service quick and kind but the food was delicious. The hot dog was a good size for what you pay which is 2.50 for the combo with a drink and the bun was soft. I am not someone who particularly enjoys hot dogs but this one was delicious. The eating area was sanitary and clean and there was room to distance in case of a need to do so which I did appreciate. I found the packaging to be a bit wasteful and would love to see fewer uses of plastic especially in the drink containers and the cutlery. Overall it was a very positive experience and I will be returning.”
“Efficient effective.I use them for years especially the matching program where if they don't have it in the brand that you prefer they'll match it at cost”
“Tyra Denson in the Tire Department has truly blessed me today . She is a member of the Hoover Sams club.
Please commend her on a job well done. Especially in Customer Service”
“I got a great price on my tires compared to ordering online and getting them shipped to a tire shop. They also mentioned that I needed an alignment and advised the milage of need a tire rotation. Things were done by the time I finished shopping. Going to see if I can save money with them rotating and balancing the tires for free.”
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“Love the fact that I can buy groceries then stop by and get gas before leaving for home. The gas prices are much better than the Quick mart down the street. I have been a member of this Sam's Club since they first opened in Hoover.”