Kroger is a one-stop shop offering thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. The store generally has everything customers need in stock. Many appreciate specific Kroger brand products, noting items like the sourdough pancake mix and apple jelly are fantastic and better than other brands. Customer service experiences vary. There are positive reports of great service, with employees helpfully loading groceries in the rain or quickly fixing pricing issues at checkout. However, other visits reveal inconsistencies. Some customers note pricing errors at the register, with sale items not ringing up correctly. Staffing can be an issue, with long lines at a single cashier while self-checkout is busy. Some employees are noted to be grumbling, while others, like helpful baggers, thank customers and offer assistance. The store's layout can feel inconvenient, requiring customers to walk all over, and sections like the deli can seem permanently under redesign. Despite some frustrations, customers are generally glad the store is there.
I like to stop in for the deals when I'm on this side of town. They could open up some more cash registers, as there seem to ever only be 2 or 3 working aside from self check out when I go through.
February 2025
Watch out for the sales here, the cheese they had, which had a date of MAR 2025 was bad. The cooler must have broke or something. I will just go down to Publix or Wal-Mart.
November 2024
Do enjoy the savings but they rarely ever offer savings in what I'm shopping for.
