The UPS Store #4355 in Huntsville is a locally owned and operated business that provides a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located in the Super Target Shopping Center next to Atlanta Bread Company, the store is known for its friendly and professional staff. Customers appreciate the knowledgeable team members, especially the manager and staff like Charity, Tara, and Casey, who make visitors feel like part of a team. The store offers quick and easy services, such as a self-serve kiosk for Amazon returns, which allows for fast transactions. Many reviewers highlight the helpfulness and kindness of the staff, noting that they go out of their way to assist, including rushing to help carry large packages. The store's service is consistently efficient, and customers trust that their packages will reach their destinations safely. While some negative reviews mention issues with customers sending fragile or illegal items, others believe these are unfounded or from individuals who do not get their way. Overall, the store is highly recommended for shipping, returns, and other business services, praised for its professionalism, helpfulness, and reliable service.
I go to this UPS a lot. The folks behind the counter are very helpful. Casey (I hope I am getting her name right) is always helpful to the point I find myself waiting until she is free so that she can assist me.
November 2025
Miss Casey is the best shipping Manager. That is 120% Recommended. I can ship some Elk and Caribou to Thailand because of her!!!
October 2025
The service and personnel working here are exceptionally friendly, accommodating, and supportive, or in other words, they excel in the services they provide to their clients. Everyone, especially the owner, is very accommodating and supportive, providing clear explanations of details regarding any matters.
