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10AM - 7PM
5308 Oporto Madrid Blvd, Irondale
Electronics
“Wow. Amazing guys here!!
Fast Speedy Precise Easy Stress-free
I walked in, wanting to port a number in. Easy-Peasy. But when my old provider wanted to be difficult.
Not a problem. These guys handled the issue within seconds... This had to be the most professional smoothest Metro store.
I've been saving my pennies all to go back to buy a case from them...
Yea, they were that good!!!”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Great selection of vape juice. Willie always takes great care of his customers! Reasonable prices & excellent inventory of all the various devices. Highly recommend!”
“Some of the best customer service I've experienced. I had a relatively small repair, but it required finesse-they worked me into an already full schedule, did the job in far less time than I had a right to expect, and went the extra mile to correct a problem that made the job more complicated than we thought it would be. These guys deserve your business.”
“Did not have a chance to use these guys but they came highly recommended. Went down there explained my situation and they were professional enough to say hey, that's not something we do but call this other company instead. I appreciate when a company is honest like that and will give a referral to someone who's better suited for specific situation or problem. Will definitely keep their business card in hand for future use. Thanks so much!”
9AM - 5:30PM
4013 1st Ave N, Birmingham
Electronics
“If you need music/PA equipment, shop with Tom’s Sound. They’re extremely helpful with any questions I have and they have a great selection. I don’t feel pressured to buy more than I need and will always go back to them. Very glad to have an awesome locally owned store to shop with!”
10AM - 8PM
1710 Decatur Hwy Ste 102, Fultondale
Electronics
“Today I had something to remove from my account, the person that took care of me was named Bri and let me just say she was very sweet and patient! It was a long process but the whole time she was very communicative. Definitely recommend Bri when visiting this store!”
“Wonderful customer service! I called them to ask if they had an Ethernet to USB adapter and the man who answered looked on their shelves for me, but they were out at the time. But he even went into the back and looked in some boxes for them. He called me back and said that he couldn't find them there but that his father in law (I believe he said the owner of the store?) Has a storage unit and believed he had one there. Truly went above and beyond to try and help me find this item.”
“Had an exceptional customer service experience with Kathryn and Katura at the customer service desk. Katura provided excellent insight and help on how to find the product I was looking for. Then, prior to leaving the store Kathryn stopped me, went into the back, and actually found the product that I was looking for for my son. That's an example of hearing your customer, focusing on their needs, and providing them with the results they are looking for. Fantastic job ladies! Please recognize both of them.
William Barnes”
“The kindness of the cashier was ? very kind and patient at all times, she was an adult lady, very attentive at all times, thank you very much?? I wish all people were that kind when serving customers ?”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Andy is extremely knowledgeable and his team is the very best in HIGH end Audio and Video systems in this area! Their work speaks for itself and I would definitely call them if you have an Audio or Video need.”
“I went in to the Fieldstown store on 3/5/24 to switch over my phone that I received from T-Mobile. Rowdy was awesome. I brought in my case and screen protector that I intended to put on myself after switching phones but without any hesitation he put then on for me. It took about 45 minutes to transfer my information over. I thought I'd just be sitting there but as long as he didn't have another customer he talked to me about different products & things in Gardendale that helped the time go by quickly. I would definitely recommend this T-Mobile.”
“Tim is amazing he went over my whole system located several issues free of charge and wouldn’t let me pay him , I only went buy some speakers and ended up get my whole system tuned up.This is my new go to audio and car repair place.”
“I came in right before closing to switch my cellular data to a new phone, and the employee at Metro PCS was incredibly helpful. She handled everything quickly and professionally. I really appreciate her excellent customer service and willingness to help even at the end of the day!”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“I went into Metro with a completely busted phone — the screen was glitching, opening and closing apps on its own, and I couldn’t really use it anymore. I’d also just moved and had a lot of other bills to handle, so getting a new phone wasn’t really in my budget.
Jackie and Tanita were honestly amazing. They were cool, down-to-earth, professional, and genuinely fun to talk to. They didn’t treat me like just another sale — they asked the right questions, looked over my account, and found me the best possible deal for my situation. They even took the time to transfer my number and set up my new phone perfectly.
It’s rare to meet people who are that real and helpful these days. I walked out of there not only with a working phone but also with a smile. Big thanks to Jackie and Tanita at Metro for making a stressful situation easy and even enjoyable.”
“I had bought a phone from Cricket in Warrior seemed slow and had problems with some apps. I was in Gardendale and stopped to see if they could solve my problems and switch to a simpler phone for my wife and
could still get on the Internet. Devon surely impressed me. He was courteous, patient,understanding.He genuinely was concerned and persistent in making sure we were satisfied with the new phones. My phone is now working great and a lot faster. My wife is happy with her new phone. Devon was outstanding. If you want it right see Devon. Also if you check the negative post I think you will see the complaints were before Devon came in.”
10AM - 8PM
5201 US-280, Birmingham
Electronics
“Jonathan A was our tv sales associate. He gets salesperson of the year award!!! Introduced himself, asked our name. Took us right to some tvs we might consider. Asked what room tv was for & how much light. He was extremely knowledgeable. He explained the difference between models of the same name brand & other brands. I told another customer to wait until we were through and let him help them which they did, so he got 2 sales. BB should clone him because he is a very dedicated & knowledgeable employee.
Quite frankly he was so nice & knows his stuff so well, I was afraid I would buy a 2nd tv to replace 1 that doesn't need replacing.
GO TO BEST BUY ON LORNA ROAD & ASK FOR JONATHAN A !!!!!”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“Very helpful and friendly employees got me what I needed and was in and out really quick they helped me with everything I needed and explained to me everything I asked”
“Justin at the Inverness location is wonderful! He was very very helpful! I appreciate his kindness and professionalism in assisting me! Thank you Justin! I highly recommend seeing him when visiting the Inverness location!”
“One of the best electrical supply places around. Their showrooms have so many light fixtures it can be dizzying. High quality merchandise at very good prices. Definitely check them out if you need anything that has to do with electrical or lighting. Highly recommended.”
“I love love love the memory book from the 125th Anniversary of A. H. Parker High School's weekend events!! I'm encouraging every alumni member to purchase one. You won't be disappointed!!”
“Always The best service and so helpful no matter how silly the question, and believe me we had some good ones. Selection of devices is vast and pricing is competitive. Can't say enough good things about them.”
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“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”