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“It was a true breath of fresh air to deal with grown men and women who share the same ethnicity as I and none of them have ever laid eyes on me before but treated me as if we were family and just saw each other yesterday. The business portion was ? with no issues but what really impressed me was the warm reception and overall extra friendliness. They were awesome and I'm very appreciative!!!”
9AM - 5:30PM
4013 1st Ave N, Birmingham
Electronics
“killer selection, knowledgeable staff. even if you're not looking for anything specific, if you're an audio professional or hobbyist, they'll have something you need.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Did not have a chance to use these guys but they came highly recommended. Went down there explained my situation and they were professional enough to say hey, that's not something we do but call this other company instead. I appreciate when a company is honest like that and will give a referral to someone who's better suited for specific situation or problem. Will definitely keep their business card in hand for future use. Thanks so much!”
“Cash America employee's Val, Taralyn, Lauren, Larry are some of the best people I've ever dealt with at any of the locations. If I had 10 stars I would give them, because the service is top tier.”
“Rhea and all the staff here are completely amazing! I have been pawning my items with them for a while now and they always help me ! Nice and generous! Go check them out today”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“They set up an outdoor theater for our lake house and did an incredible job. The installers were highly professional, and it is clear they stand behind the quality of their work. Highly recommended.”
“Muhammad was fantastic! He helped me and my partner get a S26 today through a new T Mobile program. I can tell he is a great employee and invaluable. He is the reason we still use Metro!”
“Jackie the pregnant lady in there was really nice, really understanding, she helped me migrate to T-Mobile with a senor citizen discount. Thanks to her I have a deal of a life time with my phone and wifi box.”
“The guy there was really helpful and got me a good deal on a phone also they have a really good 1 year free upgrade on there fleas plan they also speck Spanish here which was really helpful for me for my English is really bad.”
“Had an AMAZING EXPERIENCE with EXCELLENT CUSTOMER SERVICE. The professionalism of the representative Emanuel Lott. Very attentive to needs and had a desire to help with my needs of what I came in for and then added on and made sure all was well before I left.”
10AM - 9PM
5201 US-280, Birmingham
Electronics
“We recently purchased a new home computer from the Best Buy on Highway 280, and the experience was outstanding from start to finish
The associate who helped us was incredibly knowledgeable and took the time to answer every question we had without ever making us feel rushed.. Buying a computer can be overwhelming, but he explained everything clearly and helped us feel confident that we were making the right choice for our needs.
He was kind, patient, considerate, and genuinely seemed to care about helping us, not just making a sale. Employees like him are exactly what every Best Buy should strive to have.
Excellent customer service is becoming harder to find these days, and this experience reminded us how much it matters.Thank you for making what could have been a stressful purchase such an easy and enjoyable one.”
“I went into Metro with a completely busted phone — the screen was glitching, opening and closing apps on its own, and I couldn’t really use it anymore. I’d also just moved and had a lot of other bills to handle, so getting a new phone wasn’t really in my budget.
Jackie and Tanita were honestly amazing. They were cool, down-to-earth, professional, and genuinely fun to talk to. They didn’t treat me like just another sale — they asked the right questions, looked over my account, and found me the best possible deal for my situation. They even took the time to transfer my number and set up my new phone perfectly.
It’s rare to meet people who are that real and helpful these days. I walked out of there not only with a working phone but also with a smile. Big thanks to Jackie and Tanita at Metro for making a stressful situation easy and even enjoyable.”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“I love love love the memory book from the 125th Anniversary of A. H. Parker High School's weekend events!! I'm encouraging every alumni member to purchase one. You won't be disappointed!!”
“Justin at the Inverness location is wonderful! He was very very helpful! I appreciate his kindness and professionalism in assisting me! Thank you Justin! I highly recommend seeing him when visiting the Inverness location!”
“I would like to thank josh Carmichael and his team at the Birmingham location for the outstanding job they did for me on getting a materials quote and submittals together for a job I'm bidding. I had gotten sick and was a week and a half behind on this estimate and was going to ask for an extension with the contractor. But due to josh's hard work and quick turnaround it wasn't even necessary josh had the materials quote and submittals back to me in an impressive 3 days. and I turned my bid in on time. Thank you josh Carmichael and thank you inline for taking care of a customer for life.”
“Trying to to call but no answer. MR TIM is good at his job. He was getting parts for me now He will not call me. Something is going with me. Hope I hear from him”
“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”
“I went in for a iPhone 15 screen replacement,
They were able to do it under my apple care policy’s The repair did take a couple of hours, but turned out great, it was a very smooth and straight forward experience.”
“Nicholas provided exceptional customer service throughout my experience. He went above and beyond to resolve our issue while demonstrating professionalism, compassion, and honesty. His dedication to helping customers and ensuring a positive outcome truly stood out. Because of his outstanding service he provided, we will be purchasing directly through Apple in the future. Thank you, Nicholas, for your excellent support!”
“I visited this Verizon location to trade in my old phone and pick up my new phone. After some errors on my own behalf with transferring the e-sim card, I was assisted by Alicia, who within minutes had Verizon support on the line fixing the problem. I was extremely appreciative of her help and quick resolution.”
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“Great selection of vape juice. Willie always takes great care of his customers! Reasonable prices & excellent inventory of all the various devices. Highly recommend!”