This Cricket Wireless Authorized Retailer in Jacksonville is noted for its excellent customer service. Reviews describe the employees as extremely kind, patient, helpful, and sweet. Staff members are praised for being great with assisting customers, taking the time to explain everything, and answering all questions. They get the job done and find solutions quickly, leaving customers very happy. Multiple reviewers recommend this store, thanking the employees for being so helpful and caring. With Cricket, you can pick a cell phone plan to fit your lifestyle, offering unlimited talk, text, and data with no annual contract.
My phone broke. The home button won’t work. I stopped by yesterday and talked to Regan. She told me they don’t repair phones there but she was able to go to settings and put a dot on the screen that I can use to open the phone and go to apps. She is always very helpful.
November 2023
every one has been so helpful when I have a problem thanks for being so helpful
October 2023
Girls were so helpful. I recommend Jacksonville Cricket! Starr & Brianna are great with assisting their customers and are very patient and explain everything for you to learn about your new phone!