Truckworx Kenworth in Huntsville, AL, is recognized as the Southeast's top heavy and medium-duty truck dealer, having been named Kenworth's North American Dealer of the Year in 2023 for overall excellence. The family-owned business, established in 1978, is Alabama’s exclusive Kenworth dealer and also offers Hino and Isuzu trucks. With a commitment to customer satisfaction, Truckworx has a reputation for exceptional service, as noted by customers who praise their courteous staff and quick turnaround times. Many reviews highlight the professionalism and communication skills of the team, who go above and beyond to resolve issues and ensure customer needs are met. Even in challenging situations, such as warranty concerns, the staff is described as helpful and accommodating, offering solutions like arranging transportation for customers. Truckworx also supplies a variety of parts and accessories, with customers expressing satisfaction over the availability and knowledge of their parts team. The dealership operates 17 locations across the Southeast, making it a reliable choice for commercial trucking needs. Overall, Truckworx Kenworth stands out for its dedication to quality service and customer care.
This dealership is the best from service to parts to shop mechanics they have always got me right in & out in a timely matter much Thanks to the entire staff Thanks again
July 2025
I was here for service. I tell you was the best!! Great people you couldn't get better service then these!! Very helpful and professional kept me informed about what is going on with my truck and even fix a problem that another kw dealer messed up!!!! 100% worth more then 5 stars!!!!!
March 2025
Allison in the parts department is the very best. She’s easy to communicate with and always ask the right questions. She always goes the extra mile to make sure I get the right parts the first time, in a timely manner and gets me the best price possible.