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“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“It was a true breath of fresh air to deal with grown men and women who share the same ethnicity as I and none of them have ever laid eyes on me before but treated me as if we were family and just saw each other yesterday. The business portion was ? with no issues but what really impressed me was the warm reception and overall extra friendliness. They were awesome and I'm very appreciative!!!”
“Great selection of vape juice. Willie always takes great care of his customers! Reasonable prices & excellent inventory of all the various devices. Highly recommend!”
“Some of the best customer service I've experienced. I had a relatively small repair, but it required finesse-they worked me into an already full schedule, did the job in far less time than I had a right to expect, and went the extra mile to correct a problem that made the job more complicated than we thought it would be. These guys deserve your business.”
9AM - 4:30PM
4013 1st Ave N, Birmingham
Electronics
“If you need music/PA equipment, shop with Tom’s Sound. They’re extremely helpful with any questions I have and they have a great selection. I don’t feel pressured to buy more than I need and will always go back to them. Very glad to have an awesome locally owned store to shop with!”
“Cash America employee's Val, Taralyn, Lauren, Larry are some of the best people I've ever dealt with at any of the locations. If I had 10 stars I would give them, because the service is top tier.”
“I appreciate the prompt restocking of merchandise and quick self-checkout, which is something that competitors seem to struggle with. Also, I'm so pleased to see that the grocery section has been enlarged with more refrigerated food options and produce. I'd like to see it enlarged even more, though. Employees were particularly helpful and friendly.”
7AM - 10PM
5561 Grove Blvd, Hoover
Electronics
“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”
“Andy is extremely knowledgeable and his team is the very best in HIGH end Audio and Video systems in this area! Their work speaks for itself and I would definitely call them if you have an Audio or Video need.”
“I definitely have to recommend this place due to the service I received today. I had 3 young men help me with all my needs. This metro knows there trade and could probably solve any issues I may have.MohammedPaulRayWere the young men who helped me with picking out a phone transferring all my dataAnd just making sure I had the best deal possible. I recommend using this location due to the customer service and phone knowledge they all hadMetro by T-Mobile know this kind of service is rare but does take place. I would definitely recommend this location and would rate them 10/10 I'm sure I'll need assistance with my purchase but I'm sure this location will help.Metro by T-Mobile GOOD JOB VERY SATISFIED LONG TERM CUSTOMER.”
7AM - 10PM
5561 Grove Blvd, Hoover
Electronics
“The shopping experience at Target is satisfying but interaction with the cashiers shows the level of customer satisfaction. I dont usually Grocery shop at Target but when I do it's always great”
“I came in right before closing to switch my cellular data to a new phone, and the employee at Metro PCS was incredibly helpful. She handled everything quickly and professionally. I really appreciate her excellent customer service and willingness to help even at the end of the day!”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
“I went into Metro with a completely busted phone — the screen was glitching, opening and closing apps on its own, and I couldn’t really use it anymore. I’d also just moved and had a lot of other bills to handle, so getting a new phone wasn’t really in my budget.
Jackie and Tanita were honestly amazing. They were cool, down-to-earth, professional, and genuinely fun to talk to. They didn’t treat me like just another sale — they asked the right questions, looked over my account, and found me the best possible deal for my situation. They even took the time to transfer my number and set up my new phone perfectly.
It’s rare to meet people who are that real and helpful these days. I walked out of there not only with a working phone but also with a smile. Big thanks to Jackie and Tanita at Metro for making a stressful situation easy and even enjoyable.”
“Super nice ladies working inside, clean store, I went inside looking for a client, seems I had the wrong address number, they knew my client though and guided me to the right place.After my meeting I went back inside to thank them for their help and walked out with a new brand new phone that I didn't need, she was great salesperson.. Thank you Angela”
“The customer service is top tier here. Both ladies greeted me and Ebony assisted me with everything I needed for my new phone. Ebony gave Smiles, with a great personality along with a gentle spirit. Thank you for everything Ebony!”
“Huuuuuuge shout out to Leandro (who preferrably goes by Lee) at the Bessemer location across from Walmart! He was wicked cool & so incredibly kind! I felt like I was visiting an old friend & I had only just met him! Lol He was knowledgeable, offered to find us the best deals, and truly helped us out. Go to Lee! You won't regret it!”
“I called looking for an item I needed same day that would not arrive from an online source . They ddid not have the item, but Will took a large chunk of time to research the item and direct me to som one who may have it. “Kudos” to the company!”
“Would like to personally thank Felicia (from the bottom of my heart) with helping me through some account troubles I was experiencing yesterday. She was kind, patient, understanding and such a calming presence as I was very stressed. I came in pretty close to closing time and was very apologetic. She never made me feel rushed or hurried, but stayed with me until we were able to get it resolved. Top notch customer service. Thank you again, Felicia!”
“I love love love the memory book from the 125th Anniversary of A. H. Parker High School's weekend events!! I'm encouraging every alumni member to purchase one. You won't be disappointed!!”
“Ms. Dee gave great customer service at this location. The parking lot was very clean and the restrooms were fully functional. Thank you, Target ?
That Swagger don't play. Someone got creative, I love it ❤️! First use then the ship sets sale and smells you in the wind!”
10AM - 8PM
1731 9th Ave N, Bessemer
Electronics
“My Mobile Expert name was Terrance . This young man was very professional, courteous, polite and knowledgeable about my situation with my phone. He made what I thought was major problem into a very pleasant experience. If you need having problems or need a new phone I highly recommend you contact this young man.”
“Very nice young lady at reception. Had a 1960s vintage Zenith table top radio that was a wedding present for my parents in 1960. Was able to get it repaired at AVS in time for my mother's 80th birthday.”
“I would like to thank josh Carmichael and his team at the Birmingham location for the outstanding job they did for me on getting a materials quote and submittals together for a job I'm bidding. I had gotten sick and was a week and a half behind on this estimate and was going to ask for an extension with the contractor. But due to josh's hard work and quick turnaround it wasn't even necessary josh had the materials quote and submittals back to me in an impressive 3 days. and I turned my bid in on time. Thank you josh Carmichael and thank you inline for taking care of a customer for life.”
“Can I tell you how difficult it is to impress me with amazing service??There are some beautiful people in this world.Metro!!! (Yeraldin & Lyndsay)Having a difficult day... Not happy to drive any extra miles.... But boy am I glad I did.This location of Metro: clean! bright! friendly! [weird led lights: no biggie]Did I mention super courteous ladies?Rarely will hear me say "take my money"... But I would have paid triple tonight. That's how impressive the service was.Do I have any complaints?1) Well, they saved me money on my purchase and service without asking permission??What the ham sandwich!2) Well, they did remind me that I had plenty of time to drive, activate, and make my decision. Not to worry, they said they were (and they proved it) there for me.What the deuce!Wait. You are both extremely friendly, courteous, knowledgeable of the products and promotions, but most of all.... They were both very kind to me.And in this world... That's a rare gem.(Mr. Metro, these ladies deserve a raise. You don't know how much we appreciate them!)”
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“Jimmie Lewis is one of your best employees!! He was really good at focusing on what I needed and required. He has the natural ability to feel what customers are experiencing and able to understand and meet their needs. Thank you Jimmie for your excellent service.”