AAA Mobile Insurance and Member Services
Insurance,
Auto Insurance,
Life InsuranceHours:
720 Schillinger Rd S Ste 1, Mobile AL 36695 Hours
About AAA Mobile Insurance and Member Services
AAA Mobile Insurance and Member Services offers auto, home, renters, and life insurance policies alongside 24-hour Roadside Assistance for services like battery jumps and flat tires. Some customers report very efficient and friendly service for tasks like obtaining an international driving permit. Positive reviews also highlight patient, helpful, and knowledgeable staff who assist with memberships and vacations. However, other long-term members express extreme dissatisfaction. They report feeling like a number after being passed between agents, experiencing severe phone system difficulties with frequent disconnections, and struggling to reach the local office. Specific issues with insurance administration, such as repeated annual problems with policy documentation leading to cancellation notices despite escrow payments, are also noted. The business receives praise for helpful individual staff but significant criticism for its customer service systems and reliability.
Most Recent Reviews
October 2024
If you are trying to call by phone, use a zip code in Mobile if prompted.
July 2024
Just want to say Kaylee is the best!!
She is so patient and helpful and understanding of what u need.
She knows her job so well. So if looking to book a great vacation call Kaylee she is wonderful to help! Get your membership it is worth it!
March 2023
I was told I had to wait until my insurance due date had come before I could renew my insurance I thought I could pay for it a couple of days before due date. That's cutting it real close
More Comments(57)
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