Baymont by Wyndham Mobile/ I-65 is a hotel that is currently undergoing renovations, offering a mix of new and updated rooms. The rooms are described as very clean, with comfortable beds and redone bathrooms. However, some guests have experienced issues with the hot water and cable TV. The hotel's amenities are a bit limited, as the pool was found to be empty and there are no laundry facilities. Breakfast is also no longer served, though there are convenient restaurants and eateries nearby. Despite these shortcomings, the hotel's staff has been praised for their excellent customer service. Guests have highlighted the friendly, helpful, and compassionate nature of the employees, especially the manager, Sylvia, who is described as a positive and hardworking individual. The staff's can-do attitude and willingness to assist guests have been noted as the highlights of the hotel experience. Overall, Baymont by Wyndham Mobile/ I-65 seems to be a hotel in transition, with ongoing renovations and some service challenges, but with a dedicated and hospitable staff that work to make the guest experience as pleasant as possible.
The second shift lady is the only reason why we stay at this place, and the housekeeping are always helpful with what they are allowed to do. But the first shift is not helpful and is ín the wrong line of work which is customer service hospitality. What were the owners thinking when putting a family member to the front... read full comment
October 2024
Hey have you guys been to the Baymont lately well you should come on in and see what they have it's a new house keeper the rooms are cleaner and nice they smell amazing they are currently renavating the property but the have new rooms in the back you guys should see
Rooms: They are very clean
October 2024
Considering being here for work the pricing works. However no towels, sick clogs, dusty floors, spotted sheets. Some times... Just pay more!
Food and drinks: Many restaurants in the area and shopping.
