Boost Mobile is a telecommunications company that provides phone services and products. While the experience at one Boost Mobile location was positive, with helpful staff who quickly set up the customer's new phone, other customers have had more frustrating encounters. Some reported issues with getting services activated, being redirected between the store and customer service, and experiencing long delays in resolving problems. Despite the efforts of store representatives, the overall consensus seems to be that Boost Mobile's services and customer support fall short, leading some customers to consider switching to other providers. The company's inconsistent performance appears to be a common theme across these reviews.
This location was out of the phone i wanted but i was able to get it at the schillingers road store that are very helpful they set everything up for you they are quick and affordable.
October 2023
I came with a friend who has phone service with Boost Mobile. The maps app showed that the store was open at 10AM, when we arrived, but we were informed that the correct opening time is 11 AM. The representative who arrived about 45 minutes early, was very courteous and provided needed services.
May 2023
Affordable and decent cell service, horrible customer service.
