Hibbett Sports receives mixed reviews. Some customers report issues like receiving display shoes that were already worn, requiring returns and reorders. The return policy and online shopping are noted as easy. Experiences with employees vary; they are sometimes helpful but customers often have to approach them first. There is a sense that the store needs to focus on every customer, not just regulars, to avoid losing business.
The customer service was great and on point thanks team hibbit.
March 2024
I received display shoes which were already worn. I had to return them to the store then reorder which I had to pay more because the discount was expired. After the third time they finally got it right.
March 2024
Excellent customer service at the Tillman Corner Store
