U-Haul Moving & Storage of Downtown Mobile is noted for its outstanding and wonderful staff, who are incredibly helpful, patient, and professional. The team, including the owner and manager, provides extremely customer service oriented care, handling busy periods and all questions with great efficiency and patience. Customers report that trucks are clean on the inside and that staff are very accommodating with order changes and specific needs. While one truck had some concerning noises, the location reliably gets customers to their destination. Many customers absolutely recommend this location for vehicle rentals and storage, calling it the best U-Haul store in Mobile.
Great place to rent from. Truck needed steering checked and breaks. But other than that Manager and staff was very nice.
September 2025
We rented a 5 x 8 trailer. The owner Gabriel was very nice and made the process easy. Another Worker I had an interaction with was Lorraine. She was an absolute sweetheart and extremely respectful. Overall great experience in this stressful time of moving. Thank you Gabriel and Lorraine!
July 2025
The truck was ready and clean when promised. U haul made the entire process easy at a good price
