Verizon offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or shop online, with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery. The staff is described as extremely nice, friendly, and helpful, providing a great phone store experience. Customers appreciate the quick and easy service, even in urgent situations when a phone was on backorder. Overall, Verizon seems to deliver a positive and convenient customer experience.