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January 2024
Horrible experience attempting to set up an account. Over an hour wait then the 2 ppl who came in behind me got called before I did. I do not have an account. Walked out. The parking lot is a death trap, like lunchtime at Chik-fil-a without the god customer service and employees everywhere. GO SOMEWHERE ELSE!
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January 2024
I've been with Navy Federal over 20 years with minimal issues. The Navy Federal app has been down for days and now they put an EXTRA 5 day hold on cashing a personal check due to what they call security reasons. With all of their other new issues I wouldn't recommend banking there.
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November 2023
Naomi in Montgomery, Alabama was wonderful. She answered all my questions and asked an expert about my IRA question instead of giving me incorrect information. Branch is always clean and employees professional.