“So glad we have a local fish store like this in Montgomery! I went in for some test strips today and to hopefully find some duckweed. He didn’t have any duck weed to sell, he just gave a little out of one of his personal tanks and I was able to find the test strips as well. Everyone is always so nice! Happy 50 Years! 👍🏾”
“John is fantastic!!! super friendly, knowledgeable about the products in the store, and quick to answer any questions you may have! the store is clean and the animals appear to be in good condition as well.”
“Please allow me to take a moment to recognize Mandy, Sydney, and Petco Staff. In the past three (3) months I bought a property and restored a pond that was a bit neglected. After looking for countless landscapers and not receiving response follow ups my son and I decided to redo the pond to house Koi. The results were phenomenal.Koi were very hard to find in our area, but Petco consistently had them and so the story begins. Each month (twice) we went over to Petco and purchased Koi (oldest 2 to 3 months old from purchase date) and to date they continue to flourish without any issues. The staff each time was professional, interested, stressed the importance of a healthy habitat, what it takes to ensure a healthy habitat, and was extremely welcoming.Our next communication with the Petco staff will always be cherished and remembered! Mandy recalled our situation, my search, and asked me questions which led to one of the most amazing blessings for all involved! Mandy in the most professional and ethical manner matched a customer and I with similar needs which solved a problem. Initially all were excited, but we were concerned about the rehoming, transportation, and overall health of the fish. Unfortunately, none in this area advertises rescue and/or transportation services for Koi. Mandy and Sydney were not deterred and their clear determination, compassion, and care for animals was so evident. They researched, always communicated with parties, and a time was scheduled for the transfer. If I am not mistaken these ladies stated this was their first rescue and rehome, but it seemed as anything but. From netting the fish, calming them down, a smooth ride, and a slow peaceful introduction to their new environment the entire process was flawless, heartwarming, and beyond what I ever imagined. Mandy, Sydney, and the Montgomery, AL Petco staff are simply amazing! Every encounter they go above and beyond to ensure animals are cared for and customers are knowledgeable to ensure well-being and health for pets. Clearly their love and care for animals is authentic and extends past the store. I am forever grateful for Mandy, Sydney, and Petco! These ladies represent and are the epitome of what Petco stands for and advertises. Thank you so much and I hope these employees are valued as much as they provide! They deserve so much more than this review and although I tried to compensate them for their time, resources, and gas they respectfully refused and were elated to help the fish and customers! Thank you for the opportunity to cross paths Petco and a heartfelt sincere thank you to Mandy and Sydney!”
“Lots of unique cute things for your favorite furbaby, some things are a little pricey, but you won't be able to find them elsewhere. It's pet friendly too”
“The animals look happy, they seem knowledgeable about their products & Customer Service is 💯 on Point! Awesome store to represent this community!”
“Updated. I had a left another review under a different account because I was having problems accessing this one. I updated the other and just figured out how to get back into this one.. But the manager has really done a great job in turning this store around. I was intent on not using them again. But they are the only ones close.. Since my last review here and from the other account, the manager has made a lot of positive differences. 🙂
Worse TSC location. 1st store is always unorganized. Everytime I have placed an online order it is always jacked up. never ready when they say it's ready then when you get there and jist go tp get it yourself the employees are supposed to help you they go back there with me , then someone else ask them something and they walk of lf with them . It has happened 3 different times! Like I am not even there and they were not helping me. One time a girl said give her 5 minutes. 25 minutes later she still had not come back some other guy come by me and said give him just a few minutes he will be right back. 20 minutes later no 1 came back Over an hour of my life I will not get back because of my online order that was suppose to be ready . so today I'll gavrle it another chance order online one bag of horse feed 1 salt block. Not ready, Cashier asked other employees to help. He looked at me like I was stupid. So I just grabbed the cart to get it myself. No feed on the shelf. Asked a girl , she went to the the back, came back and said, its on the bottom of the pallets. and they do not unload until tomorrow. I canceled my order and will not be back. Most ridiculous location. Smdh..”
“Friendly, very very nice ,helpful,caring people who love and take special care of pets and provide love to the animals in the shelter. Always clean there welcoming ?.”
“The manager is super knowledgeable and answered all of our questions. We have two dogs, one is a very picky eater, and she helped us pick something they both love.
Entire staff is fantastic. They do special ordering if needed and have the best selection of healthy treats!
Very impressed.”