“So glad we have a local fish store like this in Montgomery! I went in for some test strips today and to hopefully find some duckweed. He didn’t have any duck weed to sell, he just gave a little out of one of his personal tanks and I was able to find the test strips as well. Everyone is always so nice! Happy 50 Years! 👍🏾”
“John is fantastic!!! super friendly, knowledgeable about the products in the store, and quick to answer any questions you may have! the store is clean and the animals appear to be in good condition as well.”
“Please allow me to take a moment to recognize Mandy, Sydney, and Petco Staff. In the past three (3) months I bought a property and restored a pond that was a bit neglected. After looking for countless landscapers and not receiving response follow ups my son and I decided to redo the pond to house Koi. The results were phenomenal.Koi were very hard to find in our area, but Petco consistently had them and so the story begins. Each month (twice) we went over to Petco and purchased Koi (oldest 2 to 3 months old from purchase date) and to date they continue to flourish without any issues. The staff each time was professional, interested, stressed the importance of a healthy habitat, what it takes to ensure a healthy habitat, and was extremely welcoming.Our next communication with the Petco staff will always be cherished and remembered! Mandy recalled our situation, my search, and asked me questions which led to one of the most amazing blessings for all involved! Mandy in the most professional and ethical manner matched a customer and I with similar needs which solved a problem. Initially all were excited, but we were concerned about the rehoming, transportation, and overall health of the fish. Unfortunately, none in this area advertises rescue and/or transportation services for Koi. Mandy and Sydney were not deterred and their clear determination, compassion, and care for animals was so evident. They researched, always communicated with parties, and a time was scheduled for the transfer. If I am not mistaken these ladies stated this was their first rescue and rehome, but it seemed as anything but. From netting the fish, calming them down, a smooth ride, and a slow peaceful introduction to their new environment the entire process was flawless, heartwarming, and beyond what I ever imagined. Mandy, Sydney, and the Montgomery, AL Petco staff are simply amazing! Every encounter they go above and beyond to ensure animals are cared for and customers are knowledgeable to ensure well-being and health for pets. Clearly their love and care for animals is authentic and extends past the store. I am forever grateful for Mandy, Sydney, and Petco! These ladies represent and are the epitome of what Petco stands for and advertises. Thank you so much and I hope these employees are valued as much as they provide! They deserve so much more than this review and although I tried to compensate them for their time, resources, and gas they respectfully refused and were elated to help the fish and customers! Thank you for the opportunity to cross paths Petco and a heartfelt sincere thank you to Mandy and Sydney!”
“Lots of unique cute things for your favorite furbaby, some things are a little pricey, but you won't be able to find them elsewhere. It's pet friendly too”
“The animals look happy, they seem knowledgeable about their products & Customer Service is 💯 on Point! Awesome store to represent this community!”
“We had to make a last minute stop here before camping trip because we didn't have enough room in our car for everything we had to take. I bought a rack last minute, and my car was already full so I couldn't even drive it home. Marquarius Grant assembled the entire thing for me, but what is more is that he was so friendly and never made me feel like it was an inconvenience. He made it seem like this is the way he treats every customer, and I actually believe that he does! He was so friendly and helpful, and he deserves a raise! 10/10 customer service”
“Friendly, very very nice ,helpful,caring people who love and take special care of pets and provide love to the animals in the shelter. Always clean there welcoming ?.”
“The manager is super knowledgeable and answered all of our questions. We have two dogs, one is a very picky eater, and she helped us pick something they both love.
Entire staff is fantastic. They do special ordering if needed and have the best selection of healthy treats!
Very impressed.”