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January 2024
Sheduled a reservation to pick up a modem and router and Jonathan was super helpful, informative and polite! Super quick and easy process. He took extra care to make sure I had everything I needed and all the information I needed. Great experience!
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November 2023
I waited over an hour and was unable to complete the purpose of my visit. Unfortunately, the over the phone customer service representative information didn't match what was told in person. I didn't get what I came for accomplished. Always a wait at the location.
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November 2023
Sign in system was not accurate and employees did not care. Three people waiting but five names on board. Two employees sitting at stations but we're not waiting on customers. When I mentioned it they said I could wait at outside. Poor customer service.