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“Cori was so well-versed in the deals and processes of at&t. Even though it took a minute to upgrade my phone ? I loved the experience and the energy he had during the process. It made it hard to leave.”
“I called ☎️ the Boost Store today with a lot of questions with the intentions of porting my # to Boost. I Will Definitely Be Making The Switch!! Thanks to CHRIS who was Great help!! He had ALL the Answers to my Questions...He was Very PROFESSIONAL, INFORMATIVE & PATIENT!! Thanks Again Chris ⭐⭐⭐⭐⭐”
“The moment I walked thru the doors I was welcomed. Everyone was courteous and polite. I was given great information regarding the best plans for me and the pricing. They also gave away free book bags for the kids. I like that they give back to the community. I am not from the area and they helped me replace my phone. I was working with Sam and he was very professional and not bad on the eyes”
“Sam was so professional and polite. He made sure I got exactly what I wanted. And gave me the best price possible. I highly recommend Sam at boost mobile thank you”
“We were greeted by an associate as soon as we entered the store. Robert answered our questions and set us up with what we needed quickly. He was professional and personable.”
“Anthony, or also know as “slim”, I believe, was extremely helpful with getting me a new phone! I’m very appreciative and I would send anyone to him for their cellphone needs.”
“Josh P. provided excellent customer service. He answered all of our questions. He changed my screen protector for me, and went above and beyond. He was very polite and professional which isn't something you are able to get with customer service these days. He deserves recognition for his hard work! Thank you Josh!”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Xxavier was over and above the normal representative for AT&T, Directv, and cell phone. He got EVERYTHING up and running with efficiency, professionalism, and compassion!!! He is the kind of worker who went over and beyond what is expected by the client and his company.
ONE OF A KIND!!!
Thank you Xxavier and AT&T!!!”
“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
“Key was awesome!!!!! We had a very complicated situation and she took care of it as opposed to the other 7 representatives that just couldn't get the job done correctly . Key displayed a great attitude and remained patient and kind. She is definitely a keeper!!! We were very pleased with the customer service she had to offer!!”
“The employees have great attitudes but their is a break down of communication between each department. I WILL SAY THIS ... ASK QUESTIONS, BE CONFIDENT IN YOURSELF, SHARE YOUR KNOWLEDGE, TREAT OTHERS AS YOU WANT OTHERS TO TREAT YOUR CHILDREN...NEVER JUDGE, BUT ALLOW PPL TO BE THEMSELVES, LISTEN TO WHAT THEY SAY BUT FORM YOUR OPINION ON WHAT THEY DO...THAT IS WHO THEY ARE ... NOW, who are YOU?LOVE AT ALL TIMES”
“Amazing customer service!! And so fast! We had trouble finding a repair shop that had the screen we needed and Dee had us covered! We were in a time crunch and he made sure we were in and out very quickly.”
10AM - 7PM
6th St S, Birmingham
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“My mom passed away in July, have not had any issues paying my bundle until I managed to lose my dad's debit card. He's paralyzed in a hospital bed so I'm responsible for two peoples information essentially. That being said Megan at my att store helped me get my bill paid and my internet activated”
“Mr. Xavier was very professional, knowledgeable, and friendly. The service was fast and convenient. I will be back. I would definitely recommend the AT&T store in Trussville crossings ! 10/10”
“Our rep spent most of his days to achieve our requested outcomes...he was restless and he was exactly why I stay with AT&T...our rep deserves some type of reward for his dedication to obtaining the proper outcomes he achieved on my behalf and as a customer I'm extremely proud to have him in my corner.
Tom and Kelly Roper”
“Bobby, Anthony, and Blake did an amazing job today! My sister and I came in to get our screens fixed, and we were in and out in about 30 minutes. Great job fellas!”
“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”
“They are the best friendly outgoing and make sure you have everything before you leave . They went over the rate plan the phones and protection plan. Daniela is #1 . Thank you for taking care of me and my new phone .”
“I came into your store on Saturday March 30, 2024 at 8:30 pm. After driving from out of town to the Apple Store. My phone had to have 3 hours of repairs so I could make it back home safely w gps. Apple wasn’t able to connect my att service back. So I had 30 minutes to get over to att. There I met a very kind young man named Bill. He went above and beyond to help me get my service bk up. He even stayed til 9:30, 30 minutes after he was supposed to close and go home. But I needed WiFi to complete set up of my service. He deserves much more of a shout out for everything he did to help me. He had a very disruptive customer all while helping me. He was very kind to them and tried explaining that what she needed was out of his doing. He has a baby on the way and I pray he does great in life! With a personality like his, he will go far!! Please commend him and praise him for being a dedicated att employee!! He was amazing!! Bill is all I know. Thank you. I was able to use my gps and made it home safely!! Thanks to him!! Williams Family”
“Fultondale, AL is a great store to buy a phone. Professional, informative, patient, kind & great attitude from my sales consultant. I highly recommend this Verizon store.”
“The most honest and best customer service out of any boost store ive ever been at. The owners hospitable and are more than fair and it rubs off on the staff. Gotta give credit where credit is due.”
“They got my phone in at the last minute and worked to get it finished quickly. The staff was really sweet and the guy that helped me was awesome. I'm always happy with my service at this store.”
“Brian F. was incredibly helpful, he went above and beyond for me to resolve an issue. Can't thank him enough for taking time out of his busy Friday to assist.”
“We had a screen replaced on our iPhone. We got awesome service from Justin who did quality work! And so affordable. We will be back if we ever need their services again.”
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“I've been with Verizon for 13 years and this is the first review I have given a store because my experience was phenomenal. Amy McCoy at the Mountainbrook 280 store was a pleasure to work with. She did not try to upsell me, was extremely knowledgeable, and made a usually dreaded visit (from past experience) actually fun! Highly recommend this location!”