9:30AM - 5:30PM
2800 Cahaba Rd, Mountain Brook
Watches
“Just picked up my Rolex GMT Master II from a service. Everything was completed in a reasonable time, and I couldn’t be happier with the results. I had the complete overhaul and a refinishing performed. According to my time grapher, amplitude is around 290* and 0 seconds/day off with the dial up, and the refinishing has it looking factory new.
Best part is that the coronet on the watch’s crown is perfectly aligned when fully screwed down.
Very happy with the results.”
“I had a marquise cut diamond solitaire engagement ring that my husband wanted to have reset for our 30th anniversary. He told me to decide how I wanted it set, but I really had no idea. We live in Tuscaloosa and went to a couple of jewelry stores here. They basically just told me to try to find a setting and they could have it made but were not really eager to help. In fact, one of things that my husband did want to “contribute” to the design was that he thought it would be nice to incorporate yellow diamonds. The salesperson at one of the stores here told us that yellow diamonds were expensive so we should consider yellow sapphires. I told her that I didn’t like yellow sapphires because they leaned more toward orange. I specifically asked if they could do a CAAD incorporating yellow diamonds, but when she sent it to me she stated that she told them yellow sapphires. She never asked our budget, so she was making an assumption we could not afford diamonds. We decided to go to some jewelers in Birmingham and decided we would go to three, with Levy’s being one of them. They were the last of the three we went to on a Saturday. The first two had the same type of “what do you want approach” and never really helped guide me through some design options. Then we got to Levy’s and met Jenn. She is fantastic!!!! Rather than just standing at a counter staring at us waiting for us to tell her what we wanted (like the other jewelry stores), she sat us down at her desk and went through various design options. We ended up deciding on a design I thought I wanted, and she proceeded to order yellow diamonds we could look at. By the time the yellow diamonds came in, I had decided on a different design. Jenn was not frustrated at all with my change of mind and again proceeded to discuss various options to ensure it would come out looking gorgeous. I picked up the ring two days ago, and it is stunning! It came out so much better than I could have ever dreamed, and it would not have been the case without Jenn helping us all along the way. If we ever need any more quality jewelry we will definitely go back to Levy’s!”
“I stopped by Zales at the Galleria in Hoover to buy just one pair of earrings, but I ended up leaving with much more! The selection was beautiful, and the prices were great.
LaShunda Hires provided outstanding customer service. She was patient, courteous, knowledgeable, and never made me feel rushed. What impressed me even more was how kind and attentive she was to other customers while still making sure I had everything I needed. She truly made my shopping experience enjoyable.
I also had the pleasure of meeting Assistant Manager Crystal Ford, who was just as friendly and welcoming. It’s clear that customer service is a priority at this store.
If you’re looking for beautiful jewelry and exceptional service, I highly recommend Zales at the Riverchase Galleria in Hoover, Alabama. I’ll definitely be back!”
10AM - 6PM
1678 Montgomery Hwy Ste 103-C, Birmingham
Watches
“Had a couple watches that needed batteries and one that needed links taken out of the band. They were fast and friendly with extremely quick service. When I needed a couple more links taken out they were also quick to get it done for me. Price was right as well. Will totally visit them again in the future.”
“What can I say? They were incredible. I stopped by on Monday to pick out a ring for my wife. It was ready by Saturday. It needed to be resized, and they had that completed by the end of the day.
Don’t go anywhere else. You’ll get better prices AND service here.”
“Great experience at Bromberg’s. Service was excellent, and the entire process was smooth from start to finish. The final result exceeded my expectations. Highly recommend asking for Charlie—very knowledgeable and helpful.”
10AM - 4:30PM
1927 29th Ave S, Homewood
Watches
“I had a great experience at Alabama Gold Refinery. Both gentlemen (unfortunately I didn’t catch their names) were knowledgeable, courteous, and took the time to carefully research and appraise my items: both gold and platinum. They offered a fair price, just below the 'current' spot rate. I would definitely recommend them to anyone looking to sell precious metals... and I’d also be interested in buying from them in the future.”
10AM - 4PM
1776 Independence Ct #102, Vestavia Hills
Watches
“Ken and crew are worth the wait. I have been using them 10 years for a variety of watches. If they can’t do the work they know who you should take it to. Also, a solid inventory of not so common pieces.”
“We went to Pandora at Riverchase and our experience was horrible, like we were bothering the clerk, and we were the only customers there. We left and the next day we went to Pandora at The Summit. Night and day difference. Donald was welcoming, helpful, and friendly. We ended up buying what we wanted and felt great about it. I would recommend if you want Pandora products, avoid Riverchase and go over to The Summit store, you'll be happy you did!”
“Best jewelry shop in town! Everyone who works there is very nice and professional. I got a ring resized and they had fair pricing. They also helped me figure out my ring size! They helped me with anything I needed, I would highly recommend them when shopping for your jewelry! And the store was very nice and clean! Nothing negative to say about them! Check them out!”