Victra is a Verizon Authorized Retailer in Muscle Shoals, AL, dedicated to providing a positive experience for customers. The staff includes knowledgeable and friendly store consultants and managers who offer a wide range of wireless devices such as phones, tablets, and accessories, as well as device protection and mobile broadband. Customers appreciate the helpful and patient service, with associates quickly assisting with various needs, including phone plan additions. Many reviews highlight staff members who are kind, helpful, and well-informed, making the process easy and efficient. Overall, the store is praised for its great service, short wait times, and friendly team, ensuring a trustworthy and enjoyable experience for those looking to connect with the latest technology.
Store was down to 1 employee. She was very professional while explaining situation and was working with more than 1 person at a time. While one person's phone was downloading to new phone she would help someone else. Very capable woman. If I still ran a business I would try to hire her away from Verizon.
May 2024
My experience at this Verizon store was great. The associate was kind, helpful, got me what I needed, and got me on my way in no time. An overall great experience.
May 2024
We have been using this store for all our phone purchases for many years!!! Always excellent service!!!
