“Jarrett persistently and methodically converted my nightmare, the loss of my iPhone
into a pleasant experience. I have been a Verizon customer for many years. I have had to deal with Verizon stores in the Slidell, La area.
Never a great experience. Mediocre at best. Not like yesterday with Jarrett. He needs to be a Verizon benchmark in the arena of customer support.
Brice Jones”
“My boyfriend and I both got new phones and I got an Apple Watch. When we left the store we both agreed that our experience was the best phone experience we have both ever had. Spencer was phenomenal..!!!! We were like every phone rep needs to be like Spencer! He was so calm, attentive, explained things so well, made good recommendations, made the whole process so smooth. We loved Spencer! Give him a raise!!! And he said he only been there a few months, moved from Illinois. Not sure if it was the great view of coastal that made him so great haha or if it was just him, but we have zero complaints.”
“Ian was awesome and diagnosed my problem instantly. Cleaned out my charging port and gave me a free wireless charging pad to help with my charging problems until I got a new phone. Highly recommend!”