The AT&T Store in Owens Cross Roads offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes flexible prepaid phone plans and popular unlimited data plans. A new device comes with access to the nationwide AT&T 5G service at no extra cost. The store is noted for providing the best customer service, with many reviews highlighting a specific, very knowledgeable and helpful store manager. This manager is described as the best thing to happen to the store, making customers feel very welcome. The manager is friendly, passionate, and dedicated to providing exceptional service, taking time to educate customers on products and find the perfect solution for their personal needs. Associates are consistently noted as being nice, helpful, and patient, even with non-customers, ensuring a quick and pleasant interaction. Customers report having a comfortable experience, with all questions and concerns addressed efficiently, sometimes including unexpected perks. The service is praised for going above and beyond to make things right, ensuring customers get exactly what they are looking for at the best possible price. Many state it was a great experience and that you will not be disappointed.
Real persone here, not an AI. Love this store and great staff!
August 2025
Joey is the best thing to ever happen to this store. She is knowledgeable, friendly and is getting the store looking better than ever
August 2025
Thought this was a verison store. I am not an AT&T costumer but the associate was still very nice and helpful. I just needed a new charger but I am not tech savvy and he took the time to explain my options to me and give advice. It was a quick and pleasant interaction.
