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“Jessica is the absolute BEST phone expert in the history of the world!! Plus, she’s happy and willing to help and never in a rush! She makes T-Mobile SHINE!!”
“Went and got my phone repaired of auto damage and they just told me everything that could happen and all the things i needed to know, fixed it, honest about what i needed and didn’t need, and got me out for HALF the price i expected. Goosebumps leaving this place.”
“Sure, Stephen helped me like nobody else in that store. He offered me different options to save me some money. Very detail person to explain everything. I am 63 years old and nobody offered me specials in my rates. Normally the other members just do fast everything and don't dedicated time with the customer.”
“Jesse is top notch. Very helpful! The guy that appeared to be a manager was also incredibly patient with customers even when he had to consistently repeat himself.”
“Ruben is very professional, nice, has a great spirit and is such a big help. This is the tmobile store I will use from here on out. He was very welcoming and got me together quickly”
“Thank you to Ron for helping me . I went to the store in owens cross roads after calling them and making sure the phone I wanted was in stock. When I got there they suddenly didn’t have my phone after learning I wanted to upgrade not add a line. So Ron came in clutch and made sure I got my phone that day !!! Thank you again !”
“I’ve had consistently excellent experiences at this Verizon store. Unfortunately, I didn’t catch the gentleman’s name who helped me today, but every time I’ve called or stopped in, the service has been outstanding.
On my most recent call, my issue was resolved in under five minutes—quickly and effortlessly. That level of responsiveness is rare and speaks to the knowledge, efficiency, and professionalism of the staff here.
In a time when great customer service can be hard to find, this team truly stands out. Their help is genuinely appreciated, and I hope management recognizes what a fantastic job they’re doing.”
11AM - 6PM
6559 US-431, Hampton Cove
Mobile Phones
“Went to the Hampton Cove, Alabama location today and Aumr was absolutely amazing. Very sweet and kind young man who took time to go over new deals for us. We left very happy and have all the phones and iPads to make our businesses run smoothly. Even was able to get my mama an upgrade. If you want an awesome experience as for Aumr. This guy would make a great store manager one day. He definitely cares for his customers. Thanks so much Verizon and Aumr! ~The Holland’s~ Hope to see you again soon for more purchases.”
“Just opened a new account with them and got the newest Samsung Ultra! Shyla C was very nice and helpful! I'm glad I picked this location to help me out! Prices are great as well! I was paying over $100 for one line with my old provider”
“Ashley and this Verizon corporate store make doing anything cell phone related effortless and actually enjoyable. What’s happening in America right now? We are going to be just fine with exceptional people like Ashley holding things down in every profession. Please give this lady a raise and bonus and a new car.”
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“Landon Stoltz waited on me. He was very knowledgeable, very polite and very patient. My business was a bit complicated..I thought, but he had good answers and suggestions.
In a long life of business with AT&T and mostly being frustrated with them, Landon was such a relief.”