“I had a great experience working with Jessica to get my screen replaced. The staff are super friendly and nice. It only took one hour for her to do the replacement. Highly recommend.”
“Due to my own clumsiness, I've had to visit this store a few times in the past year. Every time I visit, the employees are extremely helpful and amiable.
I would recommend this store in Huntsville to anyone needing a phone repair.
I have dealt with many superb employees during my visits, but most recently, Michael. He was extremely helpful.
Thank you!”
“Jennifer was my ANGEL today!! She spent 2+ hrs taking care of multiple problems with this phone!! I appreciate her so much!! Before Jennifer I was leaving AT&T today!”
“Jessie at AT&T was great, me and my sister went to get a phone for her and he was very helpful.
He went out of his way to answer all our questions and he was very helpful and kind.”
“I’ve had consistently excellent experiences at this Verizon store. Unfortunately, I didn’t catch the gentleman’s name who helped me today, but every time I’ve called or stopped in, the service has been outstanding.
On my most recent call, my issue was resolved in under five minutes—quickly and effortlessly. That level of responsiveness is rare and speaks to the knowledge, efficiency, and professionalism of the staff here.
In a time when great customer service can be hard to find, this team truly stands out. Their help is genuinely appreciated, and I hope management recognizes what a fantastic job they’re doing.”
“Both Derrek and Dalton were absolutely wonderful to work with when getting the Gateway Internet box as well as setting up the new pixel phone and getting a new phone number. They explained everything well enough for me to comprehend. And normally I don't get that, things usually get left out and there's always extra fees that I end up having to deal with later. Derrek was very good at explaining everything and didn't leave out anything. Dalton was very helpful to explain the new phone to me because I was hesitant in getting a new phone when my old phone is in great condition after 5 years. I don't like to switch unless I have to. However they both were quick to answer questions and made me feel more comfortable switching. I feel better about it and am excited to play with my new phone.
Thanks guys so much for your help and making the process easy and not stressful at all.”
“We went in to get a new phone today, and Eddie by far exceeded our expectations. He was very kind and helpful. Highly recommend this store and even more so that you ask for him when you go in!!”
“Landon Stoltz waited on me. He was very knowledgeable, very polite and very patient. My business was a bit complicated..I thought, but he had good answers and suggestions.
In a long life of business with AT&T and mostly being frustrated with them, Landon was such a relief.”