The Verizon store at 6559 Highway 431 S in Hampton Cove offers a friendly and helpful in-person experience. Customers appreciate the attentive staff who assist with upgrading devices like iPhones, Samsung Galaxy, and Motorola edge+, as well as choosing the right Verizon plans. The staff are known for their kindness, patience, and knowledge, making even those who are not very tech-savvy feel comfortable. Several reviewers praised employees such as Gregory, Dalton, Jake, and Jay for their dedication and excellent service. Gregory was especially recognized for his perseverance in solving complex problems, even during system issues, and for providing sincere and caring assistance. Dalton received high praise for helping set up new phones and tablets, inspiring confidence in customers. Customers also appreciated the store’s ability to help with account access issues and navigate problems, demonstrating a strong commitment to customer satisfaction. Overall, the store is highly recommended for its attentive staff, quality service, and helpful environment. Whether customers need device upgrades, plan information, or troubleshooting support, the Hampton Cove Verizon store aims to provide a positive wireless experience.
I was tremendously helped by Tom at Hampton Cove Verizon just now. Not familiar with my new Samsung phone. He made several suggestions in how to use phone.
July 2026
Splendid support, courteous, professional knowledgeable, very easy to deal with. Excellent experience. Derek was great!
May 2026
5 stars to everyone there who's protecting my momma ....
