This Verizon store provides an exceptional in-person wireless experience, with consultants who go above and beyond. Staff are described as incredibly helpful, patient, tenacious, and persistent, working diligently for hours to resolve complex account and billing issues, including refunds. They maintain a calm attitude even in frustrating situations, often staying late to ensure tasks like data transfers are completed. The team works very hard to ensure customers have the best setup and fully understand their new products and services. Assistance is available for upgrading phones and plans, along with shopping for wireless accessories and the latest promotions. The service is highly recommended for making the entire experience easy and stress-free.
Gabriel did a great job trying to fix my issue. He worked 2 hours making sure it was resolved. Thank you Verizon for having such a caring team.
September 2026
Great experience with Cameron Barker getting 3 new phones! He stayed late to help us and set up our new phones for a seamless experience. We were very pleased and highly recommend Cameron and the team!!
August 2026
If you need a new phone or any phone assistance, John Marin is great! He helped my mom and I with our phones and screen protectors. Highly recommend asking for him!