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8AM - 6:30PM
3590-B US-31, Pelham
Mailbox Centers
8AM - 6:30PM
5184 Caldwell Mill Rd Suite 204, Hoover
Mailbox Centers
“This UPS store is great! I had to go in for fingerprinting and not only was the staff super kind and positive, the person who helped me was an absolute expert with the fingerprinting machine. Each step was perfect and we did not have to do any repeat images. If you ever have to do this for a job, etc, definitely schedule your appointment there. The store was also spotless!”
“I had the best experience with this UPS Store location I have ever had....and I have had a lot. I went in 10 mins to close and I was helped by Faith. She was prompt, kind, professional and had excellent customer service skills. The vibe in the store was peaceful and it was all around a wonderful experience. Good job, Faith! I appreciate your smile and warmth.”
“Great service and teamwork experienced here. Staff working together to improve speedy service and they work directly with the customer to ensure and improve delivery of satisfaction to the consumer. Very rare to find these days. I appreciate your patience and service. Thank you”
“I've been a customer for over 7 years. Tom has done excellent work and runs a tight shop. I've had real issues with my mail getting misplaced in other stores, but not with Hoover Mail Center. Highly recommended for reliable service and a straight answer. If you grade service by bubbly smiles and platitudes, go elsewhere, and don't be surprised at their apathetic shrugs when your mail is missing. Tom takes his work seriously and I really appreciate it.”
“OUTSTANDING service on a Saturday morning. Needed a mailbox, and couldn't get in during the week due to schedule. The young man at the counter had never signed anyone up for a box, but he took the time, asked the right questions, and figured it out. Very polite, respectful, and professional. After an unfortunate experience at the Chelsea location, we will do all our shipping here from now on.”
“I come here at least twice a week with amazon returns and print orders. I am so thankful for Emma, their manager, always being so sweet and understanding. She always gets my prints done within the hour, and she always asks about my little girl, she is an amazing attribute.”
“I damaged my phone the day before a very large transaction for my company. I missed the delivery of the replacement phone at my house. Marissa at the store was able to contact the driver and find a meeting spot to get my phone. She was patient and had empathy that I was in a jam. She went above and beyond to help show care for her customer. Thank you for hiring such wonderful people!”
“Every time I go in, there’s a gentleman there willing and able to help with anything. His employee number is 325502. I don’t know his name I I’ll ask him the next time I go in. He’s always busy, productive, juggles customers and sticky situations with ease. This guy needs a raise just for being the delight he is. I just wanna say thank you to the guy with a very large earrings that wears a hat. Thank you for being a good person even in the morning even when your words don’t come out right. ;)”
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
Mailbox Centers
“Friendly and accommodating! Items are handled promptly and correctly. Their focus is on providing excellent service to the customer. You'll love this location!”