AutoZone on US Hwy 80 W in Phenix City, AL, is a leading retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the staff for their professionalism, helpfulness, and caring attitude. Staff members like Rebecca, Rusty, Jayme, Morgan, Tomahj G, and Homer are noted for their knowledgeable assistance, going above and beyond to help customers find the right parts and providing extra support when needed. Many customers appreciate the friendly service and the willingness of employees to offer tools and guidance, even helping with difficult tasks like battery replacement. The store is recognized for its excellent customer service, with staff consistently providing a positive and helpful shopping experience. Overall, AutoZone in Phenix City is known for its dedicated team and commitment to customer satisfaction.
Wait time is a bit slow with everyone on phones but the one employee I encountered was well mannered and answered all of my questions. Prices were average compared to other competitors. Spent roughly about ten minutes in the store, with the longest part just waiting on someone to become available.
July 2024
Morgan P. Went above and beyond to help me with a new battery for my minivan. Exceptional service!!!
May 2024
The staff was wonderful!!! They were professional, caring, very helpful. Jayme and Morgan hit customer service out of the ball park. They were absolutely amazing...!!!
