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8AM - 6:30PM
1034 Main St, Gardendale
Shipping Centers
“My experience was a breath of fresh air when it came to the customer service I received at the UPS Store in Gardendale AL. The employee Benjamin was amazing! Please visit this location.”
“I have been a regular customer at this Trussville location for over 15 years even after moving to Moody. I have always appreciated their good friendly customer services, a clean environment where items are clearly labeled and easy to find. Unfortunately, over the last couple of months things are falling into the cracks where some employees are either too tired, disinterested in their work and not willing to go out of their way to help. They were quick at dismissing what I was asking for because the only person who handles that work had already gone home for the day. But when I explained I had been there the previous day and really needed to place my order, another employer offered to do that for me.
I rarely write any reviews. But because I value your services and believe you would be willing to rectify bad attitude and bad customer services that has the potential to ruin your years of clean reputation I felt the need to share my experience with you. I have no intention of messing up anybody job, but it would really help if they took initiative to help instead of passing the back or dismissing a customers needful help. But all in all, Staples is still my Store.”
“I use these guys whenever possible. They're not the easiest company to get a hold of dispatch because you can only call the main dispatch number and not your local hub. They are very reasonably priced and with a few minor exceptions take very good care of our products that we are shipping.”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
“We have used this UPS store many times returning packages as well as shipping as an individual customer. Very recently we were in need of a notary public and this UPS store provides the service. Our notary was very pleasant and helpful and had us taken care of in a matter of minutes. I have also used them for spiral binding of our study guides that we use in our women’s ministry at church. They do a great job, very efficient and neatly finished. There was a nominal fee charged by UPS for the service. Everyone employed there is very pleasant, courteous and always professional in their work. It is a pleasure doing business with this UPS store.”
“The took care of my lawn for 3 years. They really did a great job with great price. If I do not want a service from their services list, just call them and they can remove it and refund the specific money to you. Easily communicated. That's great!”
“Transporting trucks for this UPS was quick and easy. Would love to get dispatched to move more trucks for you guys! Make sure to call Varsity Driveway when it’s time to move more trucks!!”
“I have always loved UPS over anyone else, this time they went above and beyond...it's been raining all day and when my packages were delivered they had been placed and tied in a plastic bag...thank you for your extra care!!!!!”
8AM - 6:30PM
459 Main St Ste 101, Trussville
Shipping Centers
“The staff at this UPS location is top notch. While everyone seemed nice,Tracy provided exceptional customer service! I couldn't lift the boxes out my car and she helped get the boxes out my trunk onto a dolly (although I think I was more in her way than help :) I am sure the process is apart of her daily routine, I feel she went above and beyond and the level of kindness and her positive & friendly attitude made the experience so pleasant! Great job Tracy!!! This will be my preferred location!”
Open 24 hours
4901 Alton Ct, Birmingham
Shipping Centers
“Came in to pick up a package and drop something off and the lady who helped me was one of the sweetest people I've ever met. Got my business done in a flash and she made my day too. It's kind of out of the way, but I'd gladly come back here whenever business calls.”
“I want to thank the Estes team for their hard work during this hectic time. They kept me up to date on my delayed shipment and brought just a wonderful driver in Mike Lovell. A pallet was messed up and Mike was such a helping hand and had a service with a smile. You got a winner if Mike is delivering for you”
8:30AM - 8PM
4900 Alton Ct, Irondale
Shipping Centers
“The young lady at the counter was SO extremely sweet and patient! I had to drive an hour after visiting multiple other locations and she truly made it all worth it!”
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“I can't say enough good things about this place! I've used them for everything from printing shipping labels and shipping packages to printing invitations. Always done quickly and always friendly.”