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“There is an excellent employee at this Family Dollar, store #24666, located on Gateway Dr. in Phenix City, AL. Her name is Tiffany. I don’t know Tiffany’s role at the store, but if it isn’t “manager,” it should be. “District manager” may even be the position for her. This evening, Tiffany stood out and above the rest. She did something that no other employee out of the 12 different Family Dollar stores from Buena Vista Rd in Columbus, GA to Gateway Dr in Phenix City, AL, would do! She did something so rudimentary and uncomplicated, yet essential and, in my opinion, crucial to the business being in business! I was hitting dead end after dead end searching FD stores for a product my home desperately needs because every other employee of every single FD store could not (their choice), would not, and did not ANSWER THEIR TELEPHONE- you know, the business landline. It is only the connection between the business’s customers outside, looking to spend $$ on the products inside the store, whereby employees are paid $$ to sell these products for $$!! Tiffany, understands this, and she answered! And she was pleasant and she was knowledgeable about the products she sells. In the “glory days” of my generation, answering the business’s telephone and the customer’s questions was rudimental- instinctual, even. Back then, answering the telephone wouldn’t have warranted a review. But, we are not back then. We’re not even close! I wish we had a Tiffany at the FD that’s 1/4 of a mile down the street from my home. I want to thank you, Tiffany, for your sublime work ethic, for assisting me, the customer, with my silly questions and for taking the time to simply ANSWER THE TELEPHONE!! Your store is lucky to have you!!! Best of luck to you 😊”
“The employees were super helpful. One of them even told me where the best smoked food was in town. (I'm from Huntsville) Thanks. I'll swing by next time I come through!”
“Went in for a birthday card and candy. Candy was easy to find, but the birthday cards were slim pickings. It needs to be reorganized. But the staff were really friendly.”
Dollar Stores
Dollar Stores
Dollar Stores
Dollar Stores
Dollar Stores
“While home, visiting family, in Seale, I dropped my wallet in the parking lot. The amazing staff went out of their way to find me and let me know they had it. I can’t tell you how much I appreciate the effort to find me. Dollar General, you have some pretty special employees at this location!”