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“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“I went in because my phone was shattered, I was just checking around for prices. But miss Leslie was so pleasant. She took care of me in less than 10 minutes. Even transferred all my stuff without the accessong my broke
phone 10 stars for this Boost Mobile.”
“My in store experience was at the Summit. The rep Zhevyn provided outstanding customer service! She was friendly, knowledgeable, and extremely helpful. Zhevyn was amazing! and courteous, attentive, and made sure I fully understood my options. I felt valued as a customer, and her positive attitude made a big difference. AT&T is lucky to have her! One of the best experiences I’ve had with AT&T. Great job!”
“John; The young man that waited on me was polite and was able to answer my questions and correct anything that I didn't really know. Everyone in the office was helpful and nice at the lakeshore office.
THANK YOU”
“This is the best Boost Mobile Company Around. Please ask for a young lady name Lexus. Perfect customer service, wise and knowledgeable. Knows all products. Offered extra equipment to make my cellphone usage better. She transferred my number with no problems. She is absolutely amazing. This is the type of person a company never ever wants to loose. She needs a bonus and a raise. Great job ?.... Great work. She needs to be given the job to travel & train others .. 12 star worker ?”
“They fixed my galaxy note 10+ screen, back glass, and camera glass for around $300. Cheaper than most of the other places I checked and I didn't even have to order the screen myself. Very efficient and great work, will definitely be my go to place for any phone repairs. I highly recommend this business and this location.”
“Pat helped my mother in law and I today and really went above and beyond to help us out. He was kind, helpful & so patient. Finding good customer service these days is difficult so we REALLY appreciated it.”
“⭐️⭐️⭐️⭐️⭐️
Brian was absolutely amazing! He went above and beyond helping me set up my new 17 Pro. He was patient, knowledgeable, and made the whole process so much easier than I expected. He explained things clearly, answered all of my questions, and made sure everything was working perfectly before wrapping up. I left feeling confident and supported thanks to his help. Truly one of the best experiences I’ve had — Brian deserves recognition for his outstanding customer service!”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“Once again wonderful customer service at this location, Dania was phenomenal, great personality, amazing customer services and very professional and polite. Thanks for being so kind and patient you are going great places keep up the great work.”
“My iPhone 15 got harder to charge. The charge cord wouldn’t stay in and finally would not charge at all. I took it to AT&T and they determined the charging port was clogged with stuff. I wear overalls and have a drawstring attached to the phone, to have easy access. They dug and dug. Potato chips, cookies, saw dust, no telling what. No Charge! I purchased a magnetic charger, new magnetic case and screen protector. It’s hard to find service like this now days! THANKS! The next day, the Lady taught me how to use the magnetic charger. THANKS AGAIN!! Us old folks need lots of help. It’s great to see this amount of understanding and help.”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“Went in to get my phone screen repaired and purchased a cellphone for my Mom within 15 minutes I was out the door. Great hospitality and definitely quick service. Seil is a great salesman!!!”
“Kailyn was such a help to us. We had a lot of questions and a weird situation. She really took the time to help and explain everything to us. She helped us find ways to save money and also introduced us to the wifi that we love!! Definitely recommend her!”
“Today I had something to remove from my account, the person that took care of me was named Bri and let me just say she was very sweet and patient! It was a long process but the whole time she was very communicative. Definitely recommend Bri when visiting this store!”
“My experience with Gardendale AT&T was positive. My customer service person Shannecqua was pleasant, patient, knowledgeable and good explanations. I only needed an Internet Service. She offered and even then fixed my IPhone to car dash screen problem for me! The installation tech Joseph was very pleasant, neatly done and quality work inside and outside. He even helped me out by switching some of my electronics and TV over to my new AT&T. I have Internet Fiber.”
“Worker there was amazing! As I was historically crying with my daughters with me because my phone messed up and I couldn’t figure out how to fix it and after taking it to another store to fix and them wanting $400 this man fixed my phone within 3 mins of working on it and I couldn’t be more grateful. He held my youngest and told me to cry that I was perfectly fine this man was a blessing today and it was such a hard day for me he helped me tremendously!! He cares for his customers and makes them feel safe. I didn’t catch his name but thank you if you read this!! Thank you so much!!”
“Ms Tiffany and Mr Marvin were fabulous. They got my account fixed and they were so nice and helpful. Will continue to go back to this store because of the excellent service I received from both of them. Thank you both.”
“These folks are great. If you want your vehicle to be seen or you want to be heard on a radio this is your one stop shop. They outfitted our ambulance in Ragland with Fenix lights and I don't think I could be any happier. Great job guys.”
“I came in expecting bad customer service based my previous experiences with T-Mobile but to my surprise I receive amazing customer service from Ms Tan. No one has taken that much time out to help me before. I will be a loyal customer to this location from here out.”
“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“Shalese !!!! Was the best store manager and sales person woman she was very patient and she listened to my concerns. I went to 2 before her and the 3 rd time was the charm!!!! She had me completely set up when I left !!!!! Don’t go to any other metro pcs except this one ☝️!!!!!”
“I broke my phone at work and needed to get a new one quickly. I found a store in Irondale Latifa and hendry greeted me with a smile when I walked in saved me money and set up my phone they also imported my contacts. I've been dealing with cricket for a while and no other store would help me import my contacts for me. I live on the south side and I will be dealing with this store f om now on”
“I had such an amazing experience at T-Mobile, and it truly wouldn’t have been possible without Josiah. He went above and beyond and made sure the manager, Diandgy, was able to step in and assist me in the best way possible. Kristen finished getting my phone fully set up and made the whole process smooth and stress-free. On top of that, Paisley was absolutely the best with emotional support and made me feel so comfortable and cared for throughout the visit. This team created such a positive, unforgettable experience that I will definitely never go anywhere else.”
“Fred has phenomenal knowledge of the T mobile process and equipment is the A1. Shout out to Mrs Kristina for superb professional atmosphere. Thanks T Mobile Montclair team”
“I definitely have to recommend this place due to the service I received today. I had 3 young men help me with all my needs. This metro knows there trade and could probably solve any issues I may have.MohammedPaulRayWere the young men who helped me with picking out a phone transferring all my dataAnd just making sure I had the best deal possible. I recommend using this location due to the customer service and phone knowledge they all hadMetro by T-Mobile know this kind of service is rare but does take place. I would definitely recommend this location and would rate them 10/10 I'm sure I'll need assistance with my purchase but I'm sure this location will help.Metro by T-Mobile GOOD JOB VERY SATISFIED LONG TERM CUSTOMER.”
“My partner and I just opened up an account with Aaron. We were struggling to decide which plan to go with but he helped a lot. We ultimately decided to go with the experience beyond plan and iPhone 16s. We’re even trying out the internet for 14 days! Aaron was very informative, professional, and all around made sure we had an excellent experience while making the big decision to swap to T Mobile! Thanks so much!”
“This review is specifically regarding my exceptional experience with Sidney Moore.
I went in to the store to add a line ONLY!!!
Mr. Moore greeted me as soon as I opened the door with a warm and welcoming smile which immediately placed me at ease. I was not looking forward to adding a line to my account because generally there are mishaps in billing.
Mr. Moore was extremely patient as he LISTENED to my concerns. He allowed to me see and experience the difference in the devices as I made my careful selection.
Mr. Moore explained my various options and in real time showed me what fit my expectations.
While still remaining very patient Mr. Moore allowed me to ask questions as he answered in a way that made me feel valued. His “can do” demeanor throughout my time in the store was beyond what I expected. He was dedicated to service and not just a sale.
I could continue but I will summarize this review with a “Heartfelt Thank You” to Mr. Moore for such an awesome experience and for the kindness he demonstrated in my visit to the Fultondale Verizon Store.
L. Grant”
“Jimmie Lewis is one of your best employees!! He was really good at focusing on what I needed and required. He has the natural ability to feel what customers are experiencing and able to understand and meet their needs. Thank you Jimmie for your excellent service.”
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“The 2 ladies there have exceptional customers service they were very helpful with assisting me with my new device overall the best location so far these ladies are awesome they also help me save $30 Please visit this store if your ever in there area.”