“Kaiyleia Peeples provided outstanding service during her visit. She took the time to thoroughly explain the equipment, how it works, and answered all of my questions in a clear and professional manner. She made sure everything was installed correctly and tested the equipment to ensure it was working properly before leaving. Her patience, knowledge, and attention to detail made the entire experience smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone needing assistance.”
“I had been dealing with an issue all day and spoke with five different reps over the phone with no resolution. I was honestly pretty frustrated by the time I walked into the Gardendale Verizon store.
That changed as soon as I worked with Christopher Byars. He was patient, knowledgeable, and took the time to actually listen and fix the problem. Christopher truly saved the day and turned the whole experience around.
Highly recommend asking for him. I’ll definitely be back.”
“Carlos was amazing in what he does respectful and understanding can't find customer service like this anymore!
10+++++++ Carlos helped me right from the moment I walked in the store. He went above and beyond to make sure I understood my plan. He also helped me with connecting my phone to my car. I am not very technically savvy so I very very much appreciate his help. Carlos treated me like his family. I had a a lot of anxiety going into the store and he was a blessing to me. Thank you Carlos!”
10AM - 7PM
1001 Main Street Bldg A, Gardendale
Mobile Phones
“If I could, I would give 100 stars! Devon at the Gardendale location is truly the best! If you want it done right, PLEASE go see Devon. He always has a very positive attitude, he never rushes you and most importantly he makes sure you as the customer understands what’s going on no matter the situation. I’ve witnessed this young man multitask and serve multiple customers at one time, and he even fought tooth and nail to help a customer get an issue fixed on their account, all while I was just simply purchasing a new phone. I literally drive past multiple Cricket Wireless stores just for Devon, his level of knowledge and phenomenal customer service. Cricket Wireless, give this man a RAISE and keep him at all cost!”
“I have gone there countless times and every time I have received amazingly kind and fast service in fact I am writing this is their parking lot after I just had a screen protector made they always explain what is wrong and how to fix it . In fact I took spare parts from my sisters broken a15s and built this phone”