“Visit your local Ace Hardware, which is your one stop shop for home, garden, gift and business needs. The staff is professional, courteous, prompt and friendly. I was directed to exactly what I came for and had time to look in the gift section, which is amazing. I will return and greatly appreciate the personal service each customer receives when shopping at your local Ace Hardware where the customer is valued!”
“Let me tell you about customer service... When a dental office can't operate because they're out of oxygen, and the owner of the company delivers the oxygen himself because they are short an employee it says a lot about the company.Thank you, James Cain and Atlas. Everybody should work like this....”
“Ordered a door, was delivered next day and installed the following day. Excellent service and communication through the entire process.I would recommend Steve, Glen and their team to anyone.”
“Owner and staff were beyond helpful and welcoming in showing me around and offering me all their services and supplies. They answered all my questions and were willing to help me out in every way possible. Looking forward to continue doing business with them!”
“I came in today to purchase CU pads and the guys went above and beyond over the phone (ahead of arrival) and while in the store to help me. If you need HVAC & plumbing supplies, spend your time & money with guys who will treat you as good as these guys treated me. Thank you!”
“My experience was great--they had what I needed, the app led me to the right aisle and bay for more than 15 items, the self checkout processed my military discount, and the ladies watching the door were friendly and helpful near closing time. I'm not sure what all the low marks are about for this store, but my experience was as good as home (Madison, Alabama). The only deduction here is their inventory--they don't have quite the selection I am used to...and while they might not have had everything I WANTED, they had what I NEEDED.”
“Very clean and the staff very helpful when you need to know where products are. Great for your outdoor projects and home improvement projects. They have all yourbuilding material needs.”
“If you’re a plant lover, the Garden Center at The Home Depot is definitely worth visiting. There’s a huge variety of plants, and the whole area is very well organized and spacious, which makes it easy to walk around and actually enjoy the experience. One thing I really liked is that most plants include useful information tags explaining whether they are indoor or outdoor plants, if they need direct sunlight or shade, and even the seasons when they bloom the most. It’s super helpful, especially if you’re still learning about plant care. Prices can vary depending on the type and size of the plants, but sometimes you can find really good discounts, especially on seasonal items. Overall, it’s a great place to explore, get inspired, and maybe leave with more plants than you originally planned 🌿”
“My experience was great--they had what I needed, the app led me to the right aisle and bay for more than 15 items, the self checkout processed my military discount, and the ladies watching the door were friendly and helpful near closing time. I'm not sure what all the low marks are about for this store, but my experience was as good as home (Madison, Alabama). The only deduction here is their inventory--they don't have quite the selection I am used to...and while they might not have had everything I WANTED, they had what I NEEDED.”
“Im a truck driver and deliver to this location. One of the friendliest and cleanest stores I deliver to. Fast and on top of their game. They will have you in and out with no worries. The outside of the store and loading docks are even clean and easy to maneuver. You can tell they take pride in the store which means they care about the products and customers also. I wish more stores would take notes and model themselves in the manner this store does. If there were more stars id give more!!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.