Metro by T-Mobile on University Blvd E receives mixed reviews. Some customers report the staff as the friendliest and most amazing, with representatives who are professional and go above and beyond to provide fantastic service and rectify situations. However, other customers report negative experiences, stating that staff were not truthful about included accessories and added unnecessary items to bills, leading to unexpected charges and displeasure. The store offers prepaid plans and phones from brands like Apple and Samsung.
The best customer service. I would recommend them. Never had a bad experience. Keep up the awesome work. Blessings
April 2026
Excellent experience every time I visit this store. I highly recommend this location as the best Metro store in Tuscaloosa.
March 2026
Angela at Metro by TMobile at University Blvd in Tuscaloosa was very helpful, exoerienced and patient. The process of switching to them was very easy and quick. Highly revommend!
