Verizon Authorized Retailer in Tuscaloosa, AL, Victra, strives to provide the best possible experience for its guests. The knowledgeable and dedicated store consultants and managers offer a full range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers praise the store's staff, particularly Chaka, who helped resolve a frustrating customer service issue, and Ciara, who turned a potentially frustrating experience into a very pleasant one. Clients also highlight the great international plan options that work well for those traveling overseas, like a son serving in the Navy in Japan. Overall, the Victra store is described as providing excellent service and a great experience for its customers.
Chaka was amazing!!!!!! Give her a raise. I came in very upset dealing with customer service all morning 4 hours cause they couldn’t get my phone active. She did the dang thing. Thank you !!!
January 2024
Chaka was amazing!!!!!! Give her a raise. I came in very upset dealing with customer service all morning 4 hours cause they couldn’t get my phone active. She did the dang thing. Thank you !!!
December 2023
Our son was leaving overseas to Japan for the Navy just out of A school. So he needed a great phone service that would travel with him internationally. So he signed up for their international plan. He is in Japan now and it works great so far.
