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“Ms Tiffany and Mr Marvin were fabulous. They got my account fixed and they were so nice and helpful. Will continue to go back to this store because of the excellent service I received from both of them. Thank you both.”
“I was delighted with your associate Gabe. He worked two days with me and my daughter to get our connection corrected. You also had your manager Lionel and Brittany that were helpful and kind. You have a great team. Thanks guys☺️”
“This is the best Boost Mobile Company Around. Please ask for a young lady name Lexus. Perfect customer service, wise and knowledgeable. Knows all products. Offered extra equipment to make my cellphone usage better. She transferred my number with no problems. She is absolutely amazing. This is the type of person a company never ever wants to loose. She needs a bonus and a raise. Great job ?.... Great work. She needs to be given the job to travel & train others .. 12 star worker ?”
“My in store experience was at the Summit. The rep Zhevyn provided outstanding customer service! She was friendly, knowledgeable, and extremely helpful. Zhevyn was amazing! and courteous, attentive, and made sure I fully understood my options. I felt valued as a customer, and her positive attitude made a big difference. AT&T is lucky to have her! One of the best experiences I’ve had with AT&T. Great job!”
“John; The young man that waited on me was polite and was able to answer my questions and correct anything that I didn't really know. Everyone in the office was helpful and nice at the lakeshore office.
THANK YOU”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“After spending hours at the Apple store who said they needed to erase my phone to install a screen I called Cellaxs. He met me late at night after hours for an emergency screen repair, had it done in less than 5mins for 1/4 the cost of Apple, didn't require any phone reset or data loss. It's working perfectly. Amazing!!”
“⭐️⭐️⭐️⭐️⭐️
Brian was absolutely amazing! He went above and beyond helping me set up my new 17 Pro. He was patient, knowledgeable, and made the whole process so much easier than I expected. He explained things clearly, answered all of my questions, and made sure everything was working perfectly before wrapping up. I left feeling confident and supported thanks to his help. Truly one of the best experiences I’ve had — Brian deserves recognition for his outstanding customer service!”
“They got me in last minute, 15 minutes before closing repaired front and back of my phone and had my phone back to me without me having to wait! Great service 10/10 recommend”
“Brought in an older iPhone with a problem. They fixed me right up. Nice store quality employees you couldn’t ask for more A+ five star service. A guy named “Red” took very good care of me. Good job guys.”
“Had great customer service from this place. Ty was amazing and he managed to take care of everything during my phone trade in. I visited them multiple times and it was smooth experience. I will definitely prefer this store over others.”
“I broke my phone at work and needed to get a new one quickly. I found a store in Irondale Latifa and hendry greeted me with a smile when I walked in saved me money and set up my phone they also imported my contacts. I've been dealing with cricket for a while and no other store would help me import my contacts for me. I live on the south side and I will be dealing with this store f om now on”
“Jimmie Lewis is one of your best employees!! He was really good at focusing on what I needed and required. He has the natural ability to feel what customers are experiencing and able to understand and meet their needs. Thank you Jimmie for your excellent service.”
“Would like to personally thank Felicia (from the bottom of my heart) with helping me through some account troubles I was experiencing yesterday. She was kind, patient, understanding and such a calming presence as I was very stressed. I came in pretty close to closing time and was very apologetic. She never made me feel rushed or hurried, but stayed with me until we were able to get it resolved. Top notch customer service. Thank you again, Felicia!”
“Michael is freaking amazing and he needs a raise! I went to get my phone switched from Verizon to AT&T, and honestly it was stressful at first, but thankfully Michael handled everything great!”
“My husband had broken his phone and had to go to Best Buy to buy a phone. Due to poor customer service at Best Buy, they would not set up his phone that he had just purchased until a later date (No excuse). So we had visited this AT&T location since it was so close. The customer service there was absolutely phenomenal! Ethan is fantastic! He was so kind, patient, understanding and so extremely helpful. I will go as far to say that 1.) The service from Ethan is the best service that I have received anywhere in a long time and 2.) the overall experience at this location is much more better than any AT&T location they I have ever visited. Up to that visit, I even debated keeping AT&T. Now, I am willing to continue my service with them and willing to drive further because I love this location so much. Ethan, I hope you see this review! Thank you so much for everything! You are amazing!”
“I bought a new phone from here tonight and the lady was the most helpful person she could be! I believe her name was Martha. She was 100% all the way through the process. I thank y’all very much.”
“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”
“Wow, i received excellent customer service from Jalissa and Kevin! They were both knowledgeable and courteous in a timely manner. I also really appreciate how well the entire office staff is always ready to assist each other whenever I had a question. I noticed that they did that with all of their customers during the time I was there. It’s refreshing to see so many team players…it was definitely collaboration over competition!!!
GREAT SERVICE!!!?
Kathy P.”
“They are the best friendly outgoing and make sure you have everything before you leave . They went over the rate plan the phones and protection plan. Daniela is #1 . Thank you for taking care of me and my new phone .”
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“I came in for help with my new iPhone. The staff is super nice, considerate and patient. I am it challenged, but Natalie addressed and resolved all of the problems I was experiencing. I highly recommend this store and Natalie.”