This used to be my favorite branch. The drive thru was always super fast and the employees are very nice. Ever since they put the new atm/video teller machines in there has been issues EVERY TIME we come. Either they're rebooting or an employee is outside trying to fix the machine. The "upgrade" was a serious downgrade.
September 2023
ATM seems to frequently be unavailable to use. Ever since switching banks, I've seen that public notice message multiple times. It's rather annoying to have to go to the opposite side of town to withdrawal money using the ATM.
December 2022
Some of the Staff they hire are so stupid it's ridiculous that they get PAID
Credit Union 1 is a full-service financial institution that is proud to help foster thriving, happy communities by always putting people first. In 1952, Credit Union 1 began as a small Anchorage teachers’ credit union. Since then, we’ve grown to serve over 89,000 members from Ketchikan to Nome. Together, we represent a large and diverse membership base that extends to anyone who lives or works in the great state of Alaska. Credit Union 1 branches are located in Anchorage, Eagle River, Fairbanks, Ketchikan, Kodiak, Nome, and Soldotna. We also offer a full suite of eServices to help our members manage their money from anywhere with internet. Learn more at cu1.org!