O'Reilly Auto Parts in Anchorage, Alaska is a reliable and customer-focused store that provides a wide range of automotive parts, tools, and services. Located at 111 East Northern Lights Boulevard, this store is part of the extensive network of over 6,000 O'Reilly locations across the United States. Customers praise the store's excellent customer service, with employees like Sam, Lawrence, and Joseph going above and beyond to assist them. The staff are knowledgeable and helpful, providing guidance on repairs, diagnosing issues, and ensuring customers get the right parts for their projects. The store also offers convenient services, such as free battery testing, wiper blade and bulb installation, and brake rotor and drum resurfacing. One standout feature of this O'Reilly Auto Parts store is its Loaner Tool program, which allows customers to borrow tools they may not own, with only a refundable deposit required. This service is highly appreciated by customers who need specialized tools for their repairs. While the overall experience at this store is overwhelmingly positive, there have been a few instances where a specific employee's behavior has made customers feel uncomfortable. However, the store's management team, led by the amazing manager Shawn, is quick to address such issues and ensure a welcoming environment for all customers. With its extensive product selection, knowledgeable staff, and commitment to customer satisfaction, O'Reilly Auto Parts in Anchorage, Alaska is a reliable and trusted destination for all your automotive needs.
