UPS Customer Center

Shipping Centers, Printing Services
Hours: The UPS Customer Center in Anchorage is a self-service location for picking up and dropping off shipments. While intended for convenience, customer experiences highlight significant variability in service, particularly with problem resolution. One customer faced a lengthy and stressful delay with an international package destined for a PO Box, which UPS does not deliver to. Despite daily tracking checks and multiple unhelpful calls to the customer service line, which provided no clear details, the package was eventually marked for return. A visit to the Lockheed facility, however, resulted in a swift and positive resolution. The staff there remembered the specific package and located it within minutes, ending the weeks-long saga efficiently and with genuine care. The employees are described as the best, super friendly, and professional, accurately answering many customer questions with genuine smiles. Separately, the UPS driver serving the local JBER community is noted as a great guy who is always friendly and engaged, with customers appreciating the service provided to the area.

• 0.26 miles

  

  DHL Express ServicePoint Shipping And Mailing
• 0.27 miles

  

  ACE Air Cargo Shipping Centers, Airlines
• 0.35 miles

  

  FedEx Ship Center Shipping And Mailing, Shipping Centers
• 6 miles

  

  The UPS Store Shipping And Mailing, Shipping Centers

1. Anchorage, Alaska