Verizon is a leading provider of mobile, 5G home internet, and business solutions. Customers can visit the Anchorage store or shop online for a convenient experience. The staff are described as polite, friendly, and offering amazing customer service. Customers appreciate the thorough explanations of plans and options, as well as helpful tips and recommendations. The store locations, such as the Dimond Center, are praised for their knowledgeable and patient employees who assist customers with upgrading plans, reactivating phones, and transferring plans. Overall, Verizon is known for its great customer service and ability to cater to a wide range of telecommunication needs.
They were polite and helped me with trading in my old phone, pretty easy process. There was a bit of a wait since the staff were busy but not an unreasonable wait.
May 2025
Received thorough and knowledgeable help today. Very happy with this location!
December 2024
I don’t know what you’re paying Stephanie, but it’s not enough. Friendly, and amazing customer service. Was so thorough when going through my plan with me and my family’s options. Helpful tips and recommendations, I’ll definitely be visiting this location from now on.
