“I rented a board and it was a fantastic experience! The questionnaire they have fitted me with the right board (i.e. intermediate rider type board, length, and size of binding). Most places would charge more for this type of board and sometimes has the wrong fitment. They also went above and beyond by staying late since traffic at lake louise delayed us by an hour! I couldn't recommend the place enough :)”
“A huge shout‑out to Monod Sports! My son ordered a helmet in a hurry, worried it might sell out, and accidentally selected in‑store pickup instead of shipping. He was so disappointed. I emailed the store, and they immediately confirmed our address and shipped it out at no extra cost. The package arrived in just two days, complete with a thoughtful personalized note. Truly outstanding customer service! Thank you, Monod Sports — we’ll definitely be ordering again!”
“Nathan is a legend, seriously knowledgeable and patient. He fit me with terrific snowboard boots right off the bat and then related those boots to the fit and function of a rad snowboard. Here we are in September and I'm already stoked for 24/25 season.”
“Mathilda was amazing—she helped me purchase a bag online when it wasn’t in stock in-store. The process was smooth and quick, and I received it just two days later with in-store pickup. Highly recommend.”
10AM - 9PM
121 Banff Ave, Banff
Sporting Goods
“We had the absolute best experience with the customer service! Not only were they super friendly, had great knowledge of all the Lulu products but also offered to order whatever wasn’t available in store. The shop is nice and big, very clean and organised, and it also offers a great variety of items they even have a shoe section!
We were helped by a beautiful blonde girl from the UK and a really friendly guy from France. Thank you so much for making shopping at this Lulu location such a great experience!”
“Nice size store, with a large selection of both performance gear and style focused gear. This store also features and handful of Banff specific souvenirs, like tshirts, water bottles, pins and hats.”
“The store has a great selection of styles. The design and quality of clothes is great. We love Helly Hansen been wearing it for years. Last thanks to Sam that have been a great help with his high knowledge of the products!”