BMO Bank of Montreal
BanksHours:
2302 4 St SW, Calgary AB T2S 1X2 Hours
About BMO Bank of Montreal
BMO Bank of Montreal has received mixed reviews from customers regarding their service. Many clients appreciate the friendly and helpful staff, noting that employees often go above and beyond to assist them. One customer highlighted their positive experience with an employee named Ellen, who provided informative and reassuring support during a recent appointment. In contrast, there have been complaints about inconsistent customer service, particularly regarding communication and eligibility for promotional offers. One customer expressed frustration over a lack of responses from staff after opening an account, leading to wasted time and confusion. However, the branch manager's follow-up and genuine apology were acknowledged, indicating a commitment to improvement. Overall, while some customers have had extraordinary experiences, others have faced challenges, suggesting that BMO is working on enhancing its customer service to ensure a more consistent and satisfactory banking experience for all clients.
Most Recent Reviews
November 2024
I had to visit this branch recently. No wait and the teller was courteous and professional.
October 2024
Had an appointment a few days ago with Ellen at this location, and she was wonderful. Very friendly, helpful, informative, and I walked away from the appointment feeling assured in my financial decisions. Thanks, Ellen!
November 2023
Fantastic staff that seem to always go above and beyond for their banking clients. I have always had extraordinary service and treatment from BMO at various locations in Calgary, Alberta. Wonderful bank to deal with and fair with clients going through hardships. Excellent customer care, they always seem to attempt to surpass...
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