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“Shaylene Huynh was just awesome, things just happened. The hardest part was traffic to the store. Super service really. Telus also, cellcos take a lot of heat, but it all worked perfectly.”
“I walked into the store to drop off equipment that I've been carrying along with me for some time, and Jeff came to my immediate assistance. Although he couldn't take it back for me as this is the post office duty to do so, he wrapped up my equipment with bubble wrap and even taped the box for me so cause me less hassle when I was ent to the post office. Exceptional service with a smile.”
“Huge shoutout to Alvin for helping us switch from Telus to Bell. We were worried about the downtime during the transfer, but Alvin handled everything flawlessly. Efficient, friendly, and highly recommended!”
“Wolfgang was amazing. Best telus experiance I've ever had. He is personable and very polite/considerate.
He put together a package that was better than my current services. Would highly recommend Wolfgang to anyone who is considering telus services.”
“Mukti was very patient and knowledgeable! She answered all my questions and offered me lots of savings towards my new plan and gadgets. I really appreciated her customer service ! Thank you! Highly recommend seeing her for telus services .”
“As noted above, I rated Mark Benoit at Fully Managed Calgary all five [5] stars. Mark @ Fully Managed Calgary has provided top-drawer service in every way. He has been responsive i.e. timely in returning my phone calls, takes the time to listen to my description of the concern, and tackles the challenge head-on. If he is unsure regarding the solution, he will dig deeper and is always successful. I have found Mark to be patient, professional, considerate, helpful and brilliant. Exactly the type of IT professional I would love to have on my team ... and he IS on my team! Thanks again, Mark.”
“David M was an excellent representative of Telus. He helped me with my phone to be able to access the emails I needed. He was kind and courteous. Thank You! You made my day...week!”
“We were in Telus shawnessy and were helped by Garrick - the first time he signed us up for home internet/TV and home security. Gave us some really good deals.
After our security was installed we had a lot of problems, we went back and spoke with Garrick again and he helped us speak to the proper agents and get the right information so we can get our system fixed.”
“Please note that the "store" part of this building is now closed to customers. This is now a corporate building only. Having said that, it's a fine place to work, it could use better cafeteria food.”
“Kevin was a great help, was friendly and patient as there was some complications with my account. Would recommend speaking with him when you come in, very competent.”
“Harmanjot at the Rogers Wireless shop was extremely helpful and knowledgeable. She walked me through different phone and plan options and made sure I got the best deal for my needs. The entire experience was smooth, professional, and stress-free. I’d definitely recommend asking for her.”
“One of the best in-store experiences I’ve had in a long time. The TELUS store at Market Mall is calm, well-run, and genuinely customer-focused. Arun took the time to explain every detail clearly and never felt pushy, which made decision-making easy. Anurag, the store manager, keeps the team professional yet welcoming. Walked in planning to browse, walked out confidently with a phone, smartwatch, and home security bundle. Great experience overall!”
“I had a very pleasant time here, which is not typical when going on an errand to a service provider. My husband and I got our plans ported over from Shaw to Rogers and it was relatively quick and simple. Kudos to Malik, who did it for us. He deserves 5 stars for being so calm, nice, and helpful!”
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“Lena is great! She helped me got very good deals on phone and plan. I’m a frequent return customer to this store whenever I need to upgrade phone or change plan because Lena provided such great services.”