MEC Calgary has been providing exceptional products at fair prices since 1971, backed by one of the best guarantees in the industry. Customers have consistently praised the knowledgeable and helpful staff, particularly highlighting the outstanding service from Ophelia and Brandon. Ophelia's expertise in outdoor gear, especially with microspikes and tent maintenance, has impressed many, making her a go-to for those new to hiking and outdoor exploration. Brandon has also received accolades for his attentive service in the footwear section, ensuring customers find the best quality items. Overall, MEC Calgary is known for its excellent customer service and knowledgeable staff, making it a top choice for outdoor enthusiasts. For inquiries regarding bike shop hours, customers are encouraged to call the store directly.
Experience was very good, from ordering item to have it delivered at the store. Unfortunately the item was not the right one (my bad). Ophelia step in, her knowledge of the products was great. She did some wonder to find the right product.
February 2026
Always great customer service whenever we come here, even with returns. Love coming here, even just to look around.
January 2026
Ophelia was so helpful for me when I needed help with microspikes! She was so informative about how to use them properly, and how to take care of them. Thank you for your help!
