Shell

Shell, Gas Stations
Hours: Shell is a fuel and convenience station where the staff are frequently described as amazing, very polite, kind, friendly, helpful, and cheery. Many reviews highlight excellent and great customer service, with specific mention of staff being especially great. The service makes it a recommended and great experience for customers, with some noting it as their "go to" spot. However, a significant recurring issue involves the store door being locked during business hours, including in the morning and afternoon, while the lights are on and people are at the fuel pumps. A reason given for this is that a worker locks the door for an hour or hour and a half when filling the cooler. This practice has caused frustration, with customers noting it is bad business and a money loss, as multiple people leave when finding it locked. This inconvenience has led some to decide to go elsewhere despite previously being regular customers.

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1. Calgary, Alberta