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October 2024 by Gladys L
Insurance repair booking took 1.5 month to get an appointment and the car was in the shop then they said the parts ordered were wrong. Was told it would be another week to get a new part in. Not recommended. stay away
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July 2024 by Lily Zumba Fitness
They really do a great job!!, I am always happy to bring my car there
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April 2024 by Brian Vital
This has got to be the worst non existent service I've ever had. I went in to get my car estimated for an insurance claim back in January, and this shop never sent the estimate over to my insurance after 3 whole months. I've called the shop to follow up, but they said the delay is over on the insurance side. Months later after multiple times following up with my insurance company, it turns out, this shop never sent over the estimate to get approved for my claim because they were 'missing photos.' The shop is supposed to follow up with me to get the 'missing photos', but they never followed up with me. Imagine my frustration having to wait this long to get my car fixed, and still waiting...
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April 2024 by Ritchie B
The team at simplicity is wonderful. I called and had an estimate booked, it was fast and pricing was spot on. Samantha was very transparent with me throughout the process and gave a variety of options. The communication through Karina in the front office was amazing as well. We ended up getting the repair done and it was good as new.
Thanks again!
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April 2024 by roya nassiri
NOT RECOMMEND AT ALL. They don’t care about the business, won’t take any responsibility for their job. I wish I could give them 0 star. Samantha Belanger is the GM, she is so rude and not doing her job professionally. Same as her staff, Thomes . I had the worst experience with them. They ordered a wrong part for my car then they realized that they were supposed to order something else…. Surprisingly Samantha did not care at all.
Folks, do not go to this place. They are not reliable.
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March 2024 by Altan Altan
Crazy i made mistake to chose this place, too long waiting, please careful too bad customer service worst experience non responsible too slow
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March 2024 by Rymak Home Renovation Inc.
Is exactly as the name says “simplicity “and they will destroy your property. Not professional and have no clue how to do it. Be careful with them.
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March 2024 by saba abbasi
DO NOT GO TO THIS PLACE. 0 stars. Absolutely horrible. Staff are careless and they provide no clear answer. The quality of work is also shoddy.
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March 2024 by Colin Rymak Construction Inc.
Is exactly as the name says “simplicity “and they will destroy your property. Not professional and have no clue how to do it. Be careful with them.
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February 2024 by Mishka Maya
Crazy i made mistake to chose this place, too long waiting, please careful too bad customer service worst experience non responsible too slow
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November 2023 by Yevhenii Sekretar
Hello. I strongly do not recommend using the services of this company. Briefly summarize my situation.I had a collision in a parking lot on August 25. I immediately filed an insurance claim. After receiving an estimate from the insurance company on the 30th I booked a day with Simplicity Car Care Calgary South where I could leave my car for repair. The repair day turned out to be a month later on September 25, as they assured me that they needed time to order the parts. Well, with a damaged car I am waiting for the appointed date and on September 25 I left my car, it was agreed that they will do the repair in 5 days, in the end they did it in 16, because they did not order the parts for the previous month. Not only that they repaired three times longer than the stated time, but they did not repair the side view mirror. There was a crack on the housing, but they assured me that they would replace it within 1-2 weeks. As a result, 20 days have passed since then, they are silent and are not going to repair what they were obliged to do.I do not recommend using the services of this company.
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November 2023 by M Janzen
A great team that goes the extra mile to make the whole repair experience as painless as possible. Highly recommend!
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October 2023 by Yevhenii S.
Hello. I strongly do not recommend using the services of this company. Briefly summarize my situation.I had a collision in a parking lot on August 25. I immediately filed an insurance claim. After receiving an estimate from the insurance company on the 30th I booked a day with Simplicity Car Care Calgary South where I could leave my car for repair. The repair day turned out to be a month later on September 25, as they assured me that they needed time to order the parts. Well, with a damaged car I am waiting for the appointed date and on September 25 I left my car, it was agreed that they will do the repair in 5 days, in the end they did it in 16, because they did not order the parts for the previous month. Not only that they repaired three times longer than the stated time, but they did not repair the side view mirror. There was a crack on the housing, but they assured me that they would replace it within 1-2 weeks. As a result, 20 days have passed since then, they are silent and are not going to repair what they were obliged to do.I do not recommend using the services of this company.
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September 2023 by preston stewart
The girls at simplicity were absolutely amazing especially Samantha they were easy to deal with and super communicative thru out the whole process !!!! The work they on my truck looks mint I would highly recommend simplicity thanks ladies !!!
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July 2023 by Tom Tsimenidis
Great job by Samantha in taking care of my repairs after I was involved in an accident. She was able to set me up with a rental the same day and had my car repaired in less than a week. Thank you for all your help Samantha!
