Sleep Country Canada is a well-regarded business known for its professional and friendly service. Customers appreciate the knowledgeable and helpful staff who make the shopping experience easy and enjoyable. One customer highlighted a seamless ordering process conducted entirely over the phone, with a staff member who listened carefully, made helpful recommendations, and ensured a smooth transaction. Delivery and installation teams are praised for their efficiency, professionalism, and ability to handle challenging tasks such as maneuvering stairs and removing old furniture, all while maintaining a positive attitude. Staff members like Richard are recognized for their excellent customer service, offering honest advice without trying to influence decisions and helping customers find the best deals. The store itself offers a large variety of options and is described as not too crowded, making it comfortable for shoppers. Customers also value the dedication of employees who go the extra mile, whether by searching for upgraded products or ensuring customer satisfaction even late in the day. Overall, Sleep Country Canada is known for a friendly, knowledgeable staff dedicated to delivering quality products and excellent service, making it a highly recommended place for mattress and furniture shopping.
My wife and I went into sleep country looking for a mattress, and Scott made our buying experience extremely easy. Informative and easy going, and not to mention he went to extra mile to find us a deal on an upgraded mattress from a previous sale!Would highly recommend this location, and Scott really made it a pleasant... read full comment
March 2023
Amazing store manager, Mr. Richard. He'll guide you as per your preference. And will not try to influence your buying decision. He'll give you the best advice and the best deal. The store is huge. Variety of options. It's not too crowded on a weekday afternoon.
November 2022
Sales people were very helpful, delivery people seemed to really struggle with the building loading dock elevator for some reason and were cranky because of it, I tipped them in spite of their cranky attitude.
